Costco Pharmacy is highly praised for its quick and efficient service. Customers appreciate how they always fill prescriptions promptly and communicate clearly about any delays or costs, including discounts and better rates through memberships. The staff is described as polite, helpful, knowledgeable, and caring, making patients feel valued. Many mention that prescriptions are ready quickly, often within an hour, and the pharmacy calls promptly if medications are on order. The pharmacy offers better prices compared to other chain stores, especially for prescriptions like Ozempic and medications for pets. Customers also highlight the convenience of auto-refill options and the availability of vaccines. While some find it busy when picking up prescriptions, overall, Costco Pharmacy is considered the best in Louisville for service, pricing, and customer care. They stand out for their helpful staff, fast service, and willingness to go the extra mile to ensure customers get the medications and support they need.
They always fill order quickly and call me right away if there will be any delay whatsoever. Also, they called me about the cost and an available discount for one-half off.
March 2025
Outstanding. Polite, helpful, can't say enough good about them. When I changed to them from a big chain drug store some of my prescriptions suddenly became cheaper even though my coverage had not changed.....
October 2024
David was so very helpful with my prescription, even helped me get a better rate through the Costco Membership option vs a coupon. Thank you!
