The UPS Store #2352 in Louisville is known for its friendly and helpful staff who provide quality service. Customers appreciate the expert packing, shipping, printing, and document finishing services, along with mailbox rentals, notary, shredding, and faxing. The team, including staff members like Cameron, Cheryl, and Lily, are praised for their politeness, knowledge, and kindness, making each visit smooth and stress-free. Many customers mention the staff's support during complex tasks, such as Amazon returns, and highlight the staff’s genuine friendliness and professionalism. The store is locally owned and operated, conveniently located behind Wendy’s between Qdoba and McAlister’s Deli. Overall, The UPS Store in Louisville is recognized for its excellent customer support, reliable service, and dedicated team that keeps customers coming back.
I highly recommend this location. The owner and the staff, especially Jerrin, will make sure you are satisfied with the service they provide.
April 2026
Cheryl, at the St. Matthews location is the True definition of Customer Service! She teaches when she helps. I appreciate her and now this company for hiring her.
April 2026
Jaron Hines at the UPS store was absolutely wonderful helping me to return on my returns to Amazon! Very friendly young man I'm very helpful! I will be using this location again in the future if need be. Thank you so much for helping me and working out my problem!
