The UPS Store #5408 in Louisville is a locally owned and operated business offering packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing. It is located in the Forest Springs Shopping Center next to Kroger. Customers find the store conveniently located, quick, and efficient.
Reviews consistently highlight that the staff is kind, helpful, courteous, professional, and fantastic. Employees are noted for providing amazing, fabulous, over-the-top, and awesome customer service. They are described as delightful, with a great attitude, and are praised for being intelligent and having a strong work ethic. Staff members take time to help fix problems, explain processes, and make everything easy for customers, earning the store a reputation as the best UPS store around.
Store wasn't too busy today. Had to wait maybe five minutes or so. Team behind the counter were cranking through packages. As long as you're ready with proper packaging and documents, you'll get in and out fast.
August 2026
I’ve never had a single bad experience here! All the staff is so kind and helpful. The manager is super friendly and very nice!
September 2025
This UPS Store is super efficient, in and out in seconds.
