Verizon offers a wide range of mobile, 5G home internet, and business solutions at their Louisville store. Customers can conveniently schedule in-store appointments or place online orders for pickup or same-day delivery. The store staff provides excellent customer service, with reviewers praising their helpfulness and friendliness. One customer, Kenya, was particularly commended for her assistance in transferring a customer's number and data to a new phone. Another reviewer had a positive experience, despite some initial issues with their phone, and the staff were able to resolve the problem. While one customer had a more complex issue involving a phone upgrade and refund, the staff were still able to provide a satisfactory resolution, even if they couldn't resolve all aspects of the problem. Overall, Verizon's Louisville store receives positive reviews for its convenient services, knowledgeable and friendly staff, and ability to address customer concerns. Customers are encouraged to visit the store or check the online store locator for more information about their local options.
Always a great experience, I needed a tool to gain access to my sim card and one was provided at no cost, complete with a demonstration on it's usage.
June 2024
Kenya helped my mom transfer her number over and all of her data to a new phone. She was so incredibly helpful and friendly. Definitely ask for her if you visit the store.
February 2024
Associates were patient and helpful. No issues here.
