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“I had several different returns and packages to send. The woman was incredibly patient and friendly. She helped me select the best method to ship, taped my packages, and even gave me directions to ups. Wish every place had that kind of customer service!”
“If you are looking for a place for the fingerprinting service, this is the one! The staff member who helped me was very professional and helpful. My hands are usually greasier than other people, so the fingerprinting machines at USPS (which are quite bad) often fail to recognize my fingerprints. The officer who helped me exactly knew how to make the equipment work! If you have a similar issue, consider this place for your fingerprinting.”
“There was a lady postal officer at closing around 2 pm on Saturday, September 7, 2024, who is such a lovely human being. There were a lot of angry people that day, but she did a wonderful job with de-escalating them and making them feel heard. One lady was griping about another postal officer, while another man pounded on the door demanding to be let in after 2:00 p.m., and who threatened another customer who asked him to be quiet for her daughter's sake. With each of these instances, she just did such a nice job calming everyone and treating each with respect. She deserves a raise. The post office closed at about 2:00 p.m., but she was there close to 2:30 helping everyone who was in the post office prior to closing to get their stuff done. People like this are rare in today's world. You're lucky to have her as an employee.”
“I tell you wat that postmaster no's his business with a total overhaul of the statement employee! ? If only half of the wrk force in the US was ? dam for got we are or should I say we lost our country an after they stop paying theses illegals to come an destroy our country then they will come an take over, sad very sad”
“Very nice guy verified my identity for change of address in all of 2 minutes. Two other locations I visited asked for additional proof of IDs that which the email did not indicate were required.”
“Larry was so kind, above and beyond addressing my missing mail concern. Turns out my property managers negligence is to blame, however Larry is seeing to it that my mail is received being that I am quarantined”
“I've always had a good experience at this post office. The worker is very helpful, especially if you are kind. It costs nothing to be polite to service workers–just a reminder!”
Open 24 hours
1601 Monmouth St, Newport
Post Offices
“Fed Ex has gone out of their way to be helpful with my employer, and their delivery associates are always kind. With us being a medical practice, many of our packages are time sensitive. These employees have gone out of their way to be helpful during this holiday season. Northern Kentucky Eyecare appreciates these above and beyond workers!”
“They have always been attentive to my son an I. We have gotten a po box an now get our packages threw this office so they are not stollen. They know us and start getting our packages together before we even get our yellow card up to the counter if they are not with other customers. Some of our packages are odd like the 10' roll of paper i needed for my studio and they never gave us a hard time over it. Everyone I have met at the counter has always been very kind to us. I have seen customers actingout, it's not the best neighborhood, but yet when we get to the counter afterward they are still very friendly despite their previous encounter. I have renewed my box and am happy to keep using this location.”
“Have been shipping packages here for years. Elle has always been incredibly helpful and has saved me lots of money on shipping tips with my packages. So glad to have this office in town!”
“I come here to do all of my USPS errands. The people who work at this branch of the USPS are extremely friendly and willing to help. They have even let me use their packaging tape on occasion, no charge. I don't think this office deserves the low rating it has, as my experience here has always been overwhelmingly positive.”
“Usually, the Hyde Park post office is great with helpful, friendly people. Sometimes they're really understaffed, though, and the wait can be 15+ minutes, especially during the holidays. Often hard to guess if a trip there is going to take 3 minutes or 20 minutes.”
“I came into verify my identity as part of a change of address request. Felicia was able to get me sorted and took the opportunity to bring another employee up to speed on the process without taking any extra time.”
“This is the best USPS I've ever gone to. From the minute i walked in the door the staff was accommodating, personable, and helpful. Since Millenials don't mail things, it was nice to be guided through the process of sending a package to a friend with such an easiness. Long live the USPS”
“4515 Allison St. I really like this post office. The only downside is some of the customers take forever to get a request completed. The lady employee I've seen twice now is extremely professional and knowledgeable about her job! Made it easier for me! Thanks USPS for helping our things reach their destinations!”
“When I visited this location, it was incredibly busy. We had to sign in and wait. However, the clerks seemed to keep things in pretty good order despite the wait. Since I had everything filled out with photo taken in advance, once my name was called, the process went fast and smoothly. The clerks were polite and seemed to be in a good mood despite the crowd of people. All things considered, they did a great job.”
“Clean location on a quiet street with ample parking located conveniently a couple blocks from Victory Parkway and McMillan. The staff were friendly and helpful (shoutout to Robyn for her excellent service). This location makes shipping packages a breeze. Miles better than the Hyde Park branch.”
“I can't say enough about my awesome experience at this Post Office!!! I live in Hamilton Ohio and work in St Bernard. Our local post office in Hamilton is the absolute worst in every way possible. The customer service I received here at St Bernard is awesome the staff is friendly and goes above and beyond to make sure my needs are met. Very clean and maintained!!!”
“Best mail people. I love this local post office. Had nothing but positive experiences. When I told the clerk how peaceful and quite it was inside, she told me she had prayed over the place and I said you could tell ❤️”
“This is a great location and great staff. The only post office I recommend going to. The staff is super friendly and will do whatever they can to help, specifically Amy and Ted. They are both super friendly and made my shipping process easy!”
“The people who I reached out to were very understanding and helpful! I was struggling to find several packages and I was at a loss. The people from here personally looked into it and found all 7-8 packages I could not find, by far the best experience I’ve ever had. I cannot express enough how grateful I am, and how helpful they were in my situation.”
“This USPS branch is located in one of the mazes of shopping plazas along this stretch of Dixie Highway in Erlanger, inside what was clearly not always a post office. As you enter, there's a huge, but empty lobby that's a shame to see unused, but inside the main space, the staff was helpful & efficient. One frustrating aspect of too many post offices I've come across around here is how they never have the various forms stocked in a place where customers can grab them. There's always a counter where they *should* be, but they never are, so you have to ask. That was of course the case here as well, as I needed a customs form & there were none to be found. Otherwise, it was a quick & painless visit. In & out.”
“Went here to mail a package and the man who helped me was one of the most friendly people I have ever met. The line moved quickly and it was a pleasant experience.”
“Moving to Independence soon and I needed help with a package that is to be shipped to my new address. Candy, the Post Master, was extremely helpful and so polite! An absolute delight for my first time dealing with the local post office. Thank you!”
“I really like this postal worker who works the Clifton area her name is Ms.Ladonna she is simply the best worker in the Clifton area she goes above and beyond when delivering mail with her delivering mail to my building I no I will get my mail.Other postal workers in the past just leave your mail &packages on top of mailbox. But Ms.Ladonna doesn't do that with her you get your mail and packages and I no for a fact she is loved and respected by people in Clifton area and that's why she's not only my favorite mail lady but every one in my building and Clifton area. Your the best Ms.Ladonna keep up the Excellent service you give to the Community?”
“Every single employee at the desk is fantastic. I never have any issues and they are always so kind! I drop off up to 50 packages at a time and they never give me any rudeness about it! I drive the extra couple of minutes to go to this one over the one on Werk Road just for the customer service! Thank you guys for doing what you do!”
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“I look forward to stopping in our local Ludlow post office, knowing I'm going to be greeted by Holly with her big smile and lovely seasonal decorations. We're so lucky to have this service!”