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“Came across this business as I researched mailbox services. Jordan was great on the phone and even more patient and understanding in person. Customers all seemed happy, quite a few seemed to be regulars, and he treated everyone the same. Stop by and check it out whether local, digital nomad, or just shipping an occasional package.”
“I have always received great service from the staff at this UPS Store. They are well trained, efficient, and knowledgeable. Consequently, I use it for all my shipping needs. I highly recommend this UPS Store!”
“Curtis was AMAZING! He secured my memory foam cushion for return super fast and even was able to waive my label fee. Always have great customer service and that’s why I do all my returns with this store!”
“I came in assuming they could simply scan a QR code and ship it. Unfortunately, that was not the case and it turned into a project. The company I was doing business with did not provide the appropriate QR code. Feruza was quick to correct the situation with a simple work around. While I was working on my portion of the project, Feruza was still at work with other customers. Then she immediately came back to me to help finish the first step. Then back to the other customers and back to me and so forth. A helpful and hard worker for sure. Thanks again Feruza”
“Christa and Allison were amazing. I had an employee leave the company and there were 65 large boxes of assorted summer camp supplies that I had to ship back to Georgia. They took on the job with a smile and got me out of there in an hour and half!! They went over and beyond to help me make sure they were reinforced with tape. Everything was delivered to me on time and in great condition. I truly appreciate their help. I hope this is the googliest of google reviews for them :-)”
“This UPS location truly goes above and beyond what you’d expect from a shipping and mailing service. A huge shoutout to Luke. S, who made our experience exceptional. He took the time to patiently walk my wife through the entire process, explaining everything clearly and making sure she felt confident and comfortable. We never felt rushed, something that’s honestly rare these days. It’s clear he genuinely cares about helping customers.
The store itself was well-organized, clean, and welcoming, and the staff overall was courteous and helpful. Thanks again for the outstanding service!”
“Rob was so helpful in getting my Amazon returns taken care of quickly. He was so friendly and walked me through what I needed to do. 10 out of 10 recommend this store!”
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“Adrina from UPS store in Newport KY #6644 is seriously the most awesome employee I know.... She is so fast and sweet. Adrina is so knowledgeable, she greets me every time I see her when I come in for service!!! :)”