8:30AM - 7PM
187 Pavilion Pkwy, Newport“This is my go-to UPS store. The staff are typically quick, helpful and friendly. They recently added a self-service kiosks for drop-offs and returns. I had two Amazon items to return, in two separate return orders. I spotted the self-service kiosk, scanned, bagged and labeled both returns for free before either associate was done with the people they were helping. It was a breeze and I was able to get a receipt to my email. While it probably is faster for an associate to take the return and scan your QR code, this kiosk is a lifesaver when they are busy. Highly recommend.”
“Staff was generous and helpful with their time and expertise! Easy and frictionless experience when shipping and printing labels can be cumbersome. Was in and out of the store within 3 minutes!”
10AM - 5:30PM
1339 Main St, Cincinnati8:30AM - 6PM
6809 Main St, Cincinnati“The most helpful people ever! I am always amazed with how much they want to make shipping easy & the work they’re willing to do compared to most shipping places.”
“I tried to ship some oversize parcels with Fed EX- two times rented a truck attempted to deliver to Fed EX- both times I was unable to ship- Ballu at UPS store helped get my parcels to Florida with great care and follow up!!! Kudos”
“The workers here are very good. I watched Dawnelle work on the day of my visit. It was 20 minutes until closing time and customers were lined out the door. She was so patient and so extremelyhelpful with each customer! They are very lucky to have her working there!”
8:30AM - 7PM
7439 Wooster Pike, Cincinnati“I had the most wonderful experience here today. There were two gentlemen who assisted me but Kevaughn went above and beyond to make sure my son's ( who is serving in Japan) package would be sent to the right place and in time for Christmas! He was unfailingly patient and kind. I am grateful for customer service such as this.”
7:30AM - 6PM
4832 Cooper Rd, Blue Ash“I have dropped off packages multiple times a week for the last 5+ years. For me, it is huge that the owner works with the UPS driver to not leave the store before 5 pm. At a lot of UPS stores there is no consistency as to what time packages are picked up daily. I know if I get there before 5 pm that my package will go out the same day. Thank you for your great work and taking care hundreds (maybe thousands) of my packages over the years!!!”
“Love my local UPS store in Newport. Yesterday was the first day I was sending anything other than an Amazon return. As usual they were quick and professional and I was pleasantly surprised at the price for shipping. There were probably eight people in front of me but I wasn’t there longer than 10 minutes but the very best part, which I told them as I left, not only are the quick but the are friendly and patient! Something you don’t get a lot of these days! Way to exceed my expectations UPS!”