“Kohl's Love this place. I usually buy Christmas items for family here. The only thing is our Kohl's need more cash register employees. Shouldn't have to wait to check out.”
“I am not a local customer, but found Logan's looking for some particular shirts and stumbled upon them at a price that was unbeatable. After placing an order, it shipped and arrived quickly. Upon arrival I noticed one of the shirts was not what I ordered. A quick call to the store, a transfer to Steve to explain the situation, and after he apologized profusely for the mix up he solved my issue on the spot. Sent me a return label and shipped out the correct item.
In a world where the topic is always AI and lack of human touch, it was SO refreshing to have actual customer service from a human who focused on the experience of a random customer.
These are the types of stores I will continue to shop at because of accountable ownership of running a company. Thanks again Steve!”
“I forget the same if the associate who help us but he did a really good job. Explained how the “build wall” worked and I wound up getting the exact same thing as I saw on the wall, but he put it together for me. Would recommend 100%”
“Luke and Sam were super friendly! They helped out with our wedding plans. They made it super easy and fast. I love working with Men's Warehouse. I am always leaving satisfied.”
“The lady, Anna that helped was AWESOME. Going to a local spring event and needed a new suit. Showed her a pic of my wife's dress and she put together an outfit that's going to match perfectly but not take away from my beautiful wife. Thanks again Anna for all your help.
DXL Lexington,KY.”
“Dropped by today for the first time ever. The store is clean and organized and the staff is hospitable. Prices are good. The shirt I bought is very comfortable and I was able to try it on before purchasing. Will definitely shop again next time I am in Lexington”
“The employees are so nice and this store has so many band tees and cool merch. My family and I always love to come here when we visit the mall. It’s a must stop!”
“Super quick measurements, but they were a tiny bit pricey, but if it fits great and looks good, it will be worth it. I will update after we pick the tux up for prom!”
“some of the BEST customer service i’ve ever received. searching multiple days for an outfit for an event i have next month, and the help has exceeded my expectations each time. they spoke to me as if i was a friend they were helping pick the right jeans that were the most flattering ! my new absolute favorite store !!”
“Alumni Hall is a hidden gem for clothing enthusiasts! The store boasts a diverse range of quality apparel, catering to various styles and preferences. Whether you're a sports fanatic or a fashion-forward individual, you'll find something to love. The officially licensed collegiate merchandise is a standout feature, and the attention to detail sets Alumni Hall apart. The staff is not only friendly but also knowledgeable, providing a personalized shopping experience. Fair pricing, frequent promotions, and a well-curated accessory selection make this store a go-to destination. A perfect blend of style, quality, and affordability—I highly recommend Alumni Hall!"”
“The store was fantastic. The employees were even better, very nice, very willing to help and got us what we wanted. My husband found shoes for himself and I got a pair of shoes too”
“The associates were super sweet, patient, and helpful. It's my go-to store for favorite bras. Much love and many thanks to all the ladies who assisted me today.”
10AM - 9PM
120 Summit At Fritz Farm, Lexington
Mens Clothing
“We felt welcome the moment we stepped into Ariat. Abby assessed what I was looking for and quickly rounded up several different pairs of boots for me, explaining the features and helping me try on each pair. She was very knowledgeable and helped me find the boots that are the best fit for me financially and otherwise. I highly recommend this store!”
“Ooh my God they are so professional I like the environment Michelle is a very jolly lady she helped me fill out my application and I would recommend everyone to go to express employment best staffing agency
Very clean and awesome can’t
Thank you Michelle for being very sweet to me”
“The shop was so clean and well organized even through black friday. The staff is very helpful and is always willing to get you what you need. I also love the clothes there, extremely worth the price.”
10AM - 8PM
3401 Nicholasville Rd, Lexington
Mens Clothing
“Edit: Ellie was wonderful and made it right. Will definitely be back! GREAT customer service!I like the store, but am disappointed with pricing. They had a sign saying All short sleeve tees 2 for 25. Nothing posted about excluding sizes. They charge me $34. I questioned the lady and she said it's because extended sizes are not included. This is our 3rd time shopping there and probably our last. If the sale excludes sizes it needs to be posted.”
“We went to the lids in Macys looking for a Saqoun Barkley jersey. They didn’t have any. The man working with us, Ted, called 5 different places and on the 5th one he had the guy FaceTime so we could see the jerseys. He even said he could travel to Cincinnati for us, because he was the district manager and traveled quite a bit around town. Ted’s customer service was above and beyond.”
“I've been coming to this store for over a year and a half, and I absolutely love the deals and atmosphere here! You also have the best employee ever: Gabby!
She's always so kind and friendly, and every single time I come into the store, she's somehow there with a smile. I'm always stopping by, and she always makes sure to welcome me in and tell me it's nice to see me again.
I honestly wouldn't come back nearly as often if it weren't for such an amazing employee. I always get excited to visit because, even if it's been a month or two, she still remembers me and makes great conversation. She truly makes customers feel valued.
The atmosphere is amazing, the store is always clean, and the customer service is top-notch. If you stop by, make sure to keep an eye out for Gabby. She's the personality that keeps me coming back and always brightens my day when we get to chat!”
9AM - 7PM
175 Moore Dr, Lexington
Mens Clothing
“Not necessarily my style of clothing but it is a well maintained store, priced "fair". You don't get much back if you sell here but that is due to them pricing their clothes a bit cheaper than most other stores.
They have a very nice selection of jewelry that is priced amazingly. The staff is a bit standoffish but once you get to talking with them they are VERY kind and friendly.”
“I went to JCrew to find some pants for work, and Autumn was so helpful in helping me find the perfect pair! She checked in with me multiple times to make sure I was finding everything okay and also talked to me about JCrew sizing (which I was so grateful for). Sometimes when I go into stores the employees ignore me or look at me like I couldn’t afford to buy their clothing because whatever I’m dressed in that day, but Autumn didn’t do that and was really great! Keep up the good work! ??”
“I have recently been diagnosed with cancer and my 150lb body is at 112. So I do tend to shop in the kids section because of the 14/16 waist options. Never once has anyone in this store made me feel bad, or looked at me differently as many other stores have. I just wanted to say thank you. Thank you for allowing me figure out waist size etc. It's hard enough in this world, but the employees here make it feel so much better, even if it's just when shopping in your store. Thank you from the bottom of my heart for not judging and actually helping me. I will continue to utilize this store until I can no longer shop on my own. Kudos and stay kind”
“I love Macy's. They have wonderful customer service in every department. The selection of clothing items, shoes, jewelry, housewares, and makeup is very large. On this trip I purchased a DNKY cocktail dress for a special event and the process was delightful.”
“Bought my stepson shoes here for back to school, after traveling to the next town & searching, in teenage fashion he then shares he only wants one specific pair which of course were not available but hey the correct order came in sooner than expected.. ???”
“Good prices on shorts. Not a big selection for guys. And hardly any swimming tricks. But nice shorts (semi-dresdy), for $15-$25. Staff was helpful. Dressing rooms were open.”
“Staff was all very nice, good selection in the store, store was well organized. My only suggestion is to clean the tile floors. Now let me say that I am not a picky person but they were so dirty in the dressing room area that everything I was trying on got dirty when they touched the floor. My socks looked as though I had walked shoeless on a dirt road. I had to take off my socks to try the leggings on and my feet got so dirty. The floors looked like they haven't been swept/cleaned in a long time.If sales is not responsible for cleaning floors, please hire someone.”
“Stopped in The Boot Store Looking for some New Boots while visiting my sister. I was assisted by Brittany who was patient with me while i shopped for The perfect pair for this weekends July 4th events. The prices were as amazing as Brittany. I’ll definitely be back!”