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“I am not a local customer, but found Logan's looking for some particular shirts and stumbled upon them at a price that was unbeatable. After placing an order, it shipped and arrived quickly. Upon arrival I noticed one of the shirts was not what I ordered. A quick call to the store, a transfer to Steve to explain the situation, and after he apologized profusely for the mix up he solved my issue on the spot. Sent me a return label and shipped out the correct item.
In a world where the topic is always AI and lack of human touch, it was SO refreshing to have actual customer service from a human who focused on the experience of a random customer.
These are the types of stores I will continue to shop at because of accountable ownership of running a company. Thanks again Steve!”
“Huge shoutout to el alazán, I’ve been going here for years and k have never been disappointed, the customer service is amazing and they make it easy for me to find my western necessities!”
“I have bought several items from Bootbarn in Lexington KY, every time I've went in the store I've been greeted with a welcoming staff, very friendly, very helpful. I couldn't be more pleased with the new hat I purchased this past weekend They even took the time to brush it off for me. They've definitely earned and will keep my business.”
“I forget the same if the associate who help us but he did a really good job. Explained how the “build wall” worked and I wound up getting the exact same thing as I saw on the wall, but he put it together for me. Would recommend 100%”
“Luke and Sam were super friendly! They helped out with our wedding plans. They made it super easy and fast. I love working with Men's Warehouse. I am always leaving satisfied.”
“The lady, Anna that helped was AWESOME. Going to a local spring event and needed a new suit. Showed her a pic of my wife's dress and she put together an outfit that's going to match perfectly but not take away from my beautiful wife. Thanks again Anna for all your help.
DXL Lexington,KY.”
“I’m giving this high of a score because of the customer service from Chris. I was one more visit to Men’s Warehouse away from never going again, but he welcomed me in, answered every question I had and was very helpful. I will be back and it was because of his professionalism and even with it getting busy, he treated me as if I was the only customer he has seen in three days.”
“Working with Austin at SM was an amazing experience! He was very thorough, professional, and gave wonderful advice regarding all things menswear going into my wedding day. My best man and I rented our tuxes through SM and were very satisfied with how they fit, looked, and the entire process! Austin helped coordinate tux rentals with my groomsmen's shops across the country, who lived in other states, to ensure everyone was in the same tux and was fitted properly. He made the process much easier and was a huge help! I would recommend SM for any tux rental needs!”
“I didn’t take any pictures but this was my first time in their storefront. It was awesome!! Very good selection on clothing and accessories. I plan on stopping in every time we are in the area. I have bought items from them online and have not been disappointed yet and don’t see that ever being any issue. Highly recommend!”
“Only been once but very nice and unique place. Guy that worked there was very nice and bags your shoes in nice bags which may sound corny but does make it feel more personal. Couldn't get thru on the phone but they were quick to respond and answered my questions. Let me inspect shoes, they are very professional!”
“The employees are so nice and this store has so many band tees and cool merch. My family and I always love to come here when we visit the mall. It’s a must stop!”
“Dropped by today for the first time ever. The store is clean and organized and the staff is hospitable. Prices are good. The shirt I bought is very comfortable and I was able to try it on before purchasing. Will definitely shop again next time I am in Lexington”
“Super quick measurements, but they were a tiny bit pricey, but if it fits great and looks good, it will be worth it. I will update after we pick the tux up for prom!”
“Tahishka S. was phenomal! I brought in some staff members for winter workwear and she helped us navigate not only the wide selection but also the our company uniform stipend program. I literally could not have done it without her and others, many thanks!”
“some of the BEST customer service i’ve ever received. searching multiple days for an outfit for an event i have next month, and the help has exceeded my expectations each time. they spoke to me as if i was a friend they were helping pick the right jeans that were the most flattering ! my new absolute favorite store !!”
“Kohls has always been a nice place to shop. They have a wide selection of clothes, shoes, home goods, perumes,etc.
I like that they have added self checkouts as well!”
“Alumni Hall is a hidden gem for clothing enthusiasts! The store boasts a diverse range of quality apparel, catering to various styles and preferences. Whether you're a sports fanatic or a fashion-forward individual, you'll find something to love. The officially licensed collegiate merchandise is a standout feature, and the attention to detail sets Alumni Hall apart. The staff is not only friendly but also knowledgeable, providing a personalized shopping experience. Fair pricing, frequent promotions, and a well-curated accessory selection make this store a go-to destination. A perfect blend of style, quality, and affordability—I highly recommend Alumni Hall!"”
“The store was fantastic. The employees were even better, very nice, very willing to help and got us what we wanted. My husband found shoes for himself and I got a pair of shoes too”
“Ooh my God they are so professional I like the environment Michelle is a very jolly lady she helped me fill out my application and I would recommend everyone to go to express employment best staffing agency
Very clean and awesome can’t
Thank you Michelle for being very sweet to me”
“The shop was so clean and well organized even through black friday. The staff is very helpful and is always willing to get you what you need. I also love the clothes there, extremely worth the price.”
“The associates were super sweet, patient, and helpful. It's my go-to store for favorite bras. Much love and many thanks to all the ladies who assisted me today.”
“Edit: Ellie was wonderful and made it right. Will definitely be back! GREAT customer service!I like the store, but am disappointed with pricing. They had a sign saying All short sleeve tees 2 for 25. Nothing posted about excluding sizes. They charge me $34. I questioned the lady and she said it's because extended sizes are not included. This is our 3rd time shopping there and probably our last. If the sale excludes sizes it needs to be posted.”
“I was in for the first time about a week ago when I stopped by for some christmas gifts. I lost my receipt and I want to say her name was Alex. She greeted me as I walked in and asked if I needed help but I was just browsing, she came over a second time to check on me. She then proceeded to check me out and made sure everything was folded correctly and bagged properly. Overall a great experience at old navy thanks to Alex :))”
“I've been coming to this store for over a year and a half, and I absolutely love the deals and atmosphere here! You also have the best employee ever: Gabby!
She's always so kind and friendly, and every single time I come into the store, she's somehow there with a smile. I'm always stopping by, and she always makes sure to welcome me in and tell me it's nice to see me again.
I honestly wouldn't come back nearly as often if it weren't for such an amazing employee. I always get excited to visit because, even if it's been a month or two, she still remembers me and makes great conversation. She truly makes customers feel valued.
The atmosphere is amazing, the store is always clean, and the customer service is top-notch. If you stop by, make sure to keep an eye out for Gabby. She's the personality that keeps me coming back and always brightens my day when we get to chat!”
“We went to the lids in Macys looking for a Saqoun Barkley jersey. They didn’t have any. The man working with us, Ted, called 5 different places and on the 5th one he had the guy FaceTime so we could see the jerseys. He even said he could travel to Cincinnati for us, because he was the district manager and traveled quite a bit around town. Ted’s customer service was above and beyond.”
“As always, great experience when visiting from PA. Ended up hitting a pretty good winter sale. Store points don't expire - saved over $10 from our earned points from last visit.”
“Not necessarily my style of clothing but it is a well maintained store, priced "fair". You don't get much back if you sell here but that is due to them pricing their clothes a bit cheaper than most other stores.
They have a very nice selection of jewelry that is priced amazingly. The staff is a bit standoffish but once you get to talking with them they are VERY kind and friendly.”
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“Whether you're purchasing your first custom suit or adding to your wardrobe, I highly recommend them. Paul's, knowledge, professionalism, and dedication to quality are second to none. He made the entire process effortless, ensured every alteration was perfect, and delivered a suit that not only looked incredible but felt like it was made specifically for me. I will definitely be returning for future suits and will confidently recommend them to friends, family, and colleagues.”