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“The guy at the counter was very helpful and nice. Older, Middle aged man, working Friday April 7, 2023 around 3pm. The people at other USPS locations seem to have such bad attitudes, but this guy had a very positive and kind attitude.”
“Amie and James are always the nicest and most cordial associates! They always greet you with a smile, and we have great conversations. You can tell they love their job! I love my local post office!!”
1 - 4PM 9:30AM - 12:30PM
6319 Upper River Rd, Harrods Creek
Post Offices
“The only post office location I'll use. I'll drive out of my way to use this location over the others in my area. The staff is super friendly and professional. All others pale in comparison.”
“It was very busy, but the lady working at the desk was very friendly and efficient! It took us awhile to find (it’s in the back of the hardware store), but everything else was a breeze!”
“Dixon was beyond helpful and welcoming with making a return for an online purchase. The ladies in this USPS are always a pleasure to be helped by. Very much appreciated”
8:30AM - 4:30PM
2240 Taylorsville Rd Suite 1, Louisville
Post Offices
“Postal workers are unsung heroes. Literally every time I’m in here, someone is giving the person at the counter a hard time about something they’re unhappy about (something that is NOT the fault of the counter person), and the counter person is ALWAYS gracious, kind and patient. I would hate to have their job, and I’m so grateful they’re willing to do it. Thank you to everyone who works here at the Cherokee Branch?”
“They get 4 stars just for answering the phone, being polite and courteous, and HELPFUL, which is in stark contrast, completely opposite really, of the nearby New Albany branch, which will simply put you on hold for 5 minutes and then hang up, if they answer the phone at all. If I have outgoing mail of particular importance I always drive to this PO to drop it off, to make sure that it doesn't route thru the New Albany PO.”
“Charlestown, Indiana has friendly and very dedicated employees ,who all go that extra mile to help their patrons!! I have had the privilege to have several of their awesome mail carriers!!Thanks and keep up the great work!!”
“A lot of spoiled brats complaining about their own problems on here. Its a post office. If you take a few seconds to make sure your items are in order, and have a modicum of intelligence, its a smooth transaction. If you think the service is bad here, try a PO in the city.”
“It’s in “4th St Live” across from The Fudgery and Locos. It’s closer to Chipotle on 4th St than CVS. It’s inside the UBS bank building straight ahead in the lobby.”
“Best post office in town. The ladies in there now are very professional and helpful. Not a lot of standing room, but you don't need it because the line is never as long as other places in town. 10/10”
“I had a really good experience here. There was no line and the employee was friendly and helped me choose the best method for shipping my package. He even used his own tape… Usually, I have to buy an overpriced roll if I forget to bring some. I was nervous because the only other reviews here didn’t seem promising.”
“This self-service station is everything!
Super quick and easy to print out a label and get the return label on my package. Staff was very helpful when I went in to make sure that I had everything I needed to ship my package.
Not busy at all for 11:30 AM on a Saturday. Will definitely come back to this location for all my USPS needs.”
“I really appreciate the job the clerks do. (Carriers, too.) Working for the USPS and with the public is stressful. (That's why it's called, going postal.) Anyway, over the years, I've learned to steer clear of the place on Saturdays or whenever else there'll be long lines. Kind of glad to see negative reviews here. Maybe these people will stay away!PS: An update. The hours here have become VERY spotty. Very unpredictable. If I had to do it over again, I'd rent a box at a more reliable branch.”
“I didn't go in. I'm hoping to use a P. O. Box, if I can afford it. The location is convenient for working in the area. The library is close enough to visit, too.”
“Although it is a very busy office and the people who attend line up are very fast and friendly with each of the people, definitely when I need I will return to this place, very grateful for your patience.”
“I have had my frustrations with some of the carriers at this location, but today’s amazing service was above and beyond. Lavetta Seewright was handling an investigation of a missing package that was delivered to a different address. Timiah Smith was able to recover the package and she brought it to me personally. Thank you so much for your professionalism and outstanding customer service. You ladies were amazing!”
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“My wife and I went to have our passports done at the prospect post office and Tina was absolutely amazing. She was ready for us 15 minutes before our scheduled time, was extremely personable, and helped us get everything done while answering any questions we had.
We decided to visit the prospect office after having terrible experience trying to get a passport at the Middletown post office.
The level of customer service we received at the prospect post office greatly exceeded our expectations.
Tina, you were a delight to work with and made everything so easy! Thank you!”