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9:30AM - 1:30PM
6915 Main St, Westport
Post Offices
“What a jewel this is and the invaluable service it provides to the WESTPORT river region! This small post office is essential for businesses in this charming hilly region along the Ohio river. Just met an elderly lady on her walker in this post office and realized even more how important this office and its service is. Now with the new postmistress Deb, who is putting so much effort into this place, it has gained professionalism without losing its small-town charm. Hopefully the private owners of this building will do their part and support Deb’s cleaning and spruce up work and chip in a few bucks to make the post office even more the charming center of downtown WESTPORT, much appreciated by many, if not all in this community! Great work Deb and great service US Post !”
1 - 4PM 9:30AM - 12:30PM
6319 Upper River Rd, Harrods Creek
Post Offices
“The only post office location I'll use. I'll drive out of my way to use this location over the others in my area. The staff is super friendly and professional. All others pale in comparison.”
12:30 - 3:30PM 9AM - 12PM
15125 Old Taylorsville Rd, Louisville
Post Offices
“This is a wonderful little well kept jewel of a Post Office! This particular location takes excellent care of me, as well as my family! 5-stars across the board⭐️⭐️⭐️⭐️⭐️”
“Amie and James are always the nicest and most cordial associates! They always greet you with a smile, and we have great conversations. You can tell they love their job! I love my local post office!!”
1 - 4PM 7:30AM - 12PM
3761 Johnson Hall Dr, Masonic Home Dr, Masonic Widows and Orphans Home
Post Offices
“Although the hours are a little more restricted than a larger post office branch, this little branch is absolutely amazing. My packages get scanned immediately, there is never a line, and the staff is very nice.”
“The guy at the counter was very helpful and nice. Older, Middle aged man, working Friday April 7, 2023 around 3pm. The people at other USPS locations seem to have such bad attitudes, but this guy had a very positive and kind attitude.”
“It was very busy, but the lady working at the desk was very friendly and efficient! It took us awhile to find (it’s in the back of the hardware store), but everything else was a breeze!”
8:30AM - 4:30PM
2240 Taylorsville Rd Suite 1, Louisville
Post Offices
“Local branch post office so for me a great location. I have always had nice friendly service from the staff so am puzzled by the negative staff comments. People are correct about the staffing issues but that should be addressed to the Louisville office and I have but to no avail. I pay for a post office box but the availability of the box is now only during operating hours which defeats one of the reasons for having a box. I have called an complained to the main office but nothing has been done. If you have a box join me in calling and complaining, either discount the service since it is not being delivered as what a box services is for or provide it as it should be.”
“They get 4 stars just for answering the phone, being polite and courteous, and HELPFUL, which is in stark contrast, completely opposite really, of the nearby New Albany branch, which will simply put you on hold for 5 minutes and then hang up, if they answer the phone at all. If I have outgoing mail of particular importance I always drive to this PO to drop it off, to make sure that it doesn't route thru the New Albany PO.”
“Dixon was beyond helpful and welcoming with making a return for an online purchase. The ladies in this USPS are always a pleasure to be helped by. Very much appreciated”
“A lot of spoiled brats complaining about their own problems on here. Its a post office. If you take a few seconds to make sure your items are in order, and have a modicum of intelligence, its a smooth transaction. If you think the service is bad here, try a PO in the city.”
“Hardworking post office that struggles to please customers and managment. The mailmen in this establishment are some of the best, but the late hours and unrealistic time constraints wear them out and cause delays. You should always call instead of just showing up. They will make time for you.”
“Best post office in town. The ladies in there now are very professional and helpful. Not a lot of standing room, but you don't need it because the line is never as long as other places in town. 10/10”
“I used the St. Matthews PO to submit my passport application. Very simple. I made my appointment on line, showed up 10 minutes prior to appointment and was in the office at designated time. The lady who worked there was very friendly and nice making the whole process pleasant. I was prepared and had all documents, photos, etc. and that is the key for quick processing. You can also get the application forms for first time passport and renewal passports at this PO. Overall, it was easy and quick to submit the information required. You will not get a passport here, this office is for submitting your paperwork and documentation and the PO will submit to the US Dept of State. You can also get the proper photo taken here. Easy, peasy.”
“Charlestown, Indiana has friendly and very dedicated employees ,who all go that extra mile to help their patrons!! I have had the privilege to have several of their awesome mail carriers!!Thanks and keep up the great work!!”
“I went in there for the first time today. There was no line and I was in and out in just a few mins. The worker who took care of me was nice and friendly. It was hard to locate. I had to go in a near by bank and ask a teller there where it is.”
“I really appreciate the job the clerks do. (Carriers, too.) Working for the USPS and with the public is stressful. (That's why it's called, going postal.) Anyway, over the years, I've learned to steer clear of the place on Saturdays or whenever else there'll be long lines. Kind of glad to see negative reviews here. Maybe these people will stay away!PS: An update. The hours here have become VERY spotty. Very unpredictable. If I had to do it over again, I'd rent a box at a more reliable branch.”
“I didn't go in. I'm hoping to use a P. O. Box, if I can afford it. The location is convenient for working in the area. The library is close enough to visit, too.”
“I am only rating the Customer Service of the counter employees. This rating has nothing to do with the management, passport services or mail carriers. I come to this post office multiple times per week and have for the past year to mail packages. There are 4 regular employees who I encounter regularly. I am not able to get their names and I am not comfortable asking them so I will say it is 2 women and 2 men - all 4 are African American and all are under 35 in my estimation. I am only describing them in case management reads this they know who to give props to. All 4 of them are extremely courteous to all customers and always accommodating. I have seen customers irate over various issues that are not the fault of the counter person and each and every time the employees have been beyond gracious - I have witnessed this countless times. They are always keeping busy and are quick yet not pushy when handling shipment of packages. All 4 deserve a raise and I know all USPS locations are short staffed which causes frustration with customers and stress with employees. I commend the workers at this location for amazing customer service even when the line is out the door or a customer is irate (neither of which is the fault of the counter person)…”
“Had a package delivered to the wrong address. They were able to track it down, find it and return it.I do miss our usual mailman, that is on vacation right now, and they're super short staffed. Kudos to them for finding my package! ?”
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“I had an issue with an address ( my fault) and the package was going to be sent back and Lucius was an absolute charm and found the package! Thank you so much Lucius for going the extra mile!!”