AT&T Store in Richmond offers a wide range of phones, tablets, smartwatches, and connected devices, along with flexible wireless data plans including prepaid options with no annual contracts or credit checks. Customers appreciate the knowledgeable and helpful staff. Sales representatives like Dante B. and Hunter have received high praise for their efficient service and thorough explanations. Many customers feel that the staff takes the time to address their questions and needs, creating a positive shopping experience. Although there may be a wait during busy times, the overall customer service is rated highly. Some customers suggested that having a restroom for customers would enhance the experience. Overall, shoppers leave satisfied, especially when they receive assistance from the skilled and friendly employees at this location.
I forgot the name of the Rep who helped me, but he was great. Upgraded my plan and got me a brand new red iphone 14. Was a smooth & painless experience.
July 2024
AT&T sales rep Dante B. at the Richmond Ky store was absolutely the best! He was very knowledgeable helpful and explained everything! Just can’t say enough great things about this young man. I personally think he is going to move up in the company that’s how awesome he is! Go get everything you need and ask for him!
June 2024
Recently went in to upgrade our phones and received excellent service from Hunter. He was efficient and thorough. Will definitely use this location again.
