Cricket Wireless Authorized Retailer offers excellent service with friendly and knowledgeable staff. Customers appreciate the helpfulness and commitment of employees, especially on Sundays. The store provides great phone service at affordable prices compared to other providers. Staff members are eager to assist with purchases, answer questions, and even fix phones when needed. Many reviews highly recommend this store for anyone looking for a reliable phone carrier and accessories, making it a top choice in the area.
Mia is Wonderful in the Richmond store. The 1-800 customer service reps could learn a lot from her. They should give the store managers more ability to handle customer issues so that they don't have to call the 1-800 number. Period.
December 2025
Great customer service! Miracle helped me in the store on a very busy day for her. She was so kind and patient and never made me feel like an idiot because I was having trouble with my phone and I couldn’t figure it out. She is absolutely the best at her job with her knowledge and kindness. 100% recommendation for her... read full comment
December 2025
I have been to this store and every time I need help or want to ask a question these two ladies are the best ever. Always smiling, friendly and so sweet. Willing to always go the extra mile to make sure your phone or iPad is working properly. If you need a service outside the high dollar monthly stuff here is your place... read full comment
