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βI was contacted immediately after an online inquiry . Set an appointment, the car was parked out front and under cover as it was raining . I felt no pressure during my test drive . I was allowed to inspect as long as I wanted without anyone hoveringβ
βAnthony and Rick were awesome. They found exactly what I was looking for and worked with me. They listened to all my questions and I left very happy with my new truck.β
βHONEST AMAZING SERVICE !!! In KY from out of state for a horse show. Daughterβs titan starts acting up not starting at first try. Called the Lexington Nissan and they couldnβt see us, so we called Gates. They got us in next day, ran diagnostics, couldnβt replicate and made some suggestions to make sure she was good to get home. They didnβt over charge or try to force a repair that they knew she could get done at home when it was more convenient!! Blown away! We were at their mercy and they were so kind! Thank you!β
8:30AM - 7PM
961 Four Mile Rd, Richmond
Auto Repair
βOur experience with Toyota South was delightful, as well as efficient. Charlie and Austin were extremely polite and professional, helping us to find exactly what we were looking for. Iβd highly recommend this location if you are on the look for a used or new automobile.β
7:30AM - 5PM
123 N Keeneland Dr D, Richmond
Auto Repair
βOur food truck had an electrical issue a week before our biggest ice cream sales day of the year. Jared, Zach, and team truly went above and beyond to make sure that my truck was well taken care of and back on the road just in the nick of time. Without their expertise, attention to detail, and their willingness to help, our weekend would have been ruined. While we wish we could’ve paid them in ice cream, their pricing was upfront, honest, and fair. My business has found a new home with issues such as this if problems arise again. I also learned to not let the name be deceiving as they can work on all vehicle vehicles, and for all customer types. The photo that I provided was taken about six hours after I left their shop! Thank you again to the Fleet Doc team. Job well done!β
βA true great experience! Came on his day off and what could have costed hundreds and time with someone else, he had fixed in under 20 minutes. Great priced and prompt! Highly recommend!β
βI am a returning customer. I appreciate the detailed inspection on my car! The text messages with pictures help too! You have such friendly customer service! Thanksβ
βHidden jewel I stumbled on when I got a nail in my tire. I limped in on a donut tire and they had my tire in stock. They took time to show me where on tires you check for tread levels and gave me expert advice based on my needs. I couldnβt have been happier about my experience. The best part I learned was they do all kinds of repairs. I looked around at the other customers and they all were wise older men in there so I couldnβt tell it must be a good place to get repairs!β
βSnow’s automotive is full of the most compassionate I’ve had to pleasure of meeting. When I explained my car situation and about the passing of my dad only days ago, Mike and the owner immediately told me they’ll have it done in 30 minutes and they’re so sorry for my loss. I couldn’t believe the amount of empathy they showed me and it didn’t stop there. Upon arrival to the shop, they let me know they changed my brake pads for free and I began to cry right there. To the crew of Snow’s Automotive, you all were a bright light in a dark time and I’ll never ever forget it 💜β
βAccel Auto Care is one of the finest, if not the finest comprehensive auto car in the area. The staff is knowledgeable, helpful, and understanding. No job is too big; no job to small, and done in a manner of trust and personal satisfaction. Accel is second to none.β
βBring my car for exhaust installation, process was fast and job was done like it should, professional people take care very good of my business, price was fair , in and out without problem. Recommended people come to have your car serviced!β
βBernie is, first and foremost, a kind and genuine person.
After that, a kick-ass mechanic.
This is not the first service I have had done at Auto Service Solutions, but after having shopped around at different mechanics over the last few years in town (i.e Majors & Minors Auto, Millers Auto, etc.), I can confidently say I will ONLY be bringing my vehicle back to Bernie and his shop from now on.
All of his (and his crews') installations and repairs are expedient, very reasonably priced, and are reliable! If you are respectful and considerate, Bernie has shown time and time again that he will treat you with the upmost care possible, whether that be transit back to your place of residence, pro bono fixes to minor/obscure parts of your vehicle, and (overall) exemplary communication. If not for Bernie and his shop, I'd be no doubt several hundred dollars poorer, out of a vehicle for the holidays, and that much more bald for having tore my hair out.
Merry Christmas to you and yours!β
βGates Nissan has now provided me with the car of my dreams twice. Sales Associate Micheal Statham us simply the best. A no pressure sales atmosphere , plus his knowledge and honesty has this made my only place to go for a new car.β
βSparks is now the ONLY garage I'll ever use as long as I'm living in (or near) Richmond! They've done work for me a few times now, and I've never once had an issue with anything at all. Chris and everyone there are super helpful, knowledgeable, and friendly. The shop is cleaner than any car garage I've ever seen. And today, I had to take my car in for quite a bit of work with alignment and suspension 5 hours later than I said I would be there (I did call the guys first and tell them). Chris was upfront and told me it would likely be tomorrow before I could pick up my car, which was fine by me. But not even 5 full hours later, he called and the work was done, so I was only without my car for less than half a day for all that work! Oh, and he put my wiper blades on for me at no extra cost! And that was ON TOP OF how incredibly busy the garage was not including my work! Cannot recommend a better garage than this!β
8AM - 12PM 1 - 5PM
2294 Box Ankle Road, Richmond
Auto Repair
βI bought stuff here couple times always working order ? not like Lewis auto parts in Georgetown I weβll never buy from there again sold me an junk knocking engine and an bad alternator before I weβll always come to abr before anyone else !β
βKristofer was friendly and knowledgeable. One of the only times I've had to get work done to a car and feel comfortable and confident in the people that are going to work on it. Based on the work done, my confidence was well placed. Flawless job.β
βJust had some hail damage repair done on my 2018 Nissan Murano. The staff at Joe Hudson's went above and beyond. Couldn't be more happy with the results. Highly recommend these guysβ
βWe have used G’s on two different occasions for both minor and major repairs. New to the area, we were searching for a reliable, conscientious, and ethical shop where price gouging and unnecessary repairs were not the norm. G’s delivered on all counts. Highly recommend Greg and his crew. They know their stuff and explain things clearly and in laymen’s terms. They are quick, efficient, and their prices are reasonable. Good bunch of people.β
βI always get the best service from Toyota South. They make sure my car is road ready and help me to keep the expense down. Ashton is a great associate with Toyota. He kept me informed of the work being done to my vehicle.β
βWould recommend Avizion to anyone for their glass needs. My employer uses Avizion professionally, and I have used them personally, and every experience has been 5 stars!β
βAmazing experience. Buddy made us feel comfortable and confident, couldn't reccomend an associate more. His communication and patience was unleveled. Frank was also wonderful, he called and helped my parents through the online document process.
If I ever have to get another vehicle I will go here and go through Buddy again.
Update: Just sold a car to them and it was a breeze! Took less than 30 minutes and was so easy. Went with Buddy again, as I stated I would above, and he is so honest and helpful. I recommend this place and him for buying AND selling now.β
βRon is the best. He is honest and knowledgeable and has fair prices. He doesn't treat women like car idiots and is always nice. The service is excellent and always right. I wouldn't take my car anywhere else!β
βTrevor Couch is an excellent service advisor because he doesnβt doesnβt just treat you like a customer, he treats you like a friend. There may be some things that may get a little expensive, but his transparency is greatly appreciated. I look forward to doing any/all future business with Mr. Couch and the great dealership he works for.β
βJust used their pick up and return service to have our Ford Escape get a 100,000 mile servicing. I was very impressed with the service and the amount of real time updates I received.β
βWould absolutely recommend! Chris and Tash go out of their way to make sure you feel welcome in their environment. Great work all around in the shop and great customer service. Will be back for any future needs!β
βThey were just wonderful. Fast, friendly and so affordable. Honest and reliable. I called for an estimate and the total cost was exactly what I was told it would be. No surprises. I highly recommend them.β
βDidnβt have an appointment but woke up to fluid under my car. Called and they squeezed me in to check it out. Turned out to be nothing but appreciated them fitting me in and getting me taken care of same day. Will be using them from now on for any car issues.β
βThe owner is very nice. Took my truck in to have it worked on. He fixed it within a couple of hours. I highly recommend him. I will continue doing business with him.β
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βWe 1st went to another Honda dealership in Frankfort and despite my wife having bought a vehicle from them in 2019 and having her CRV serviced there regularly, were disappointed with the approach in trying to buy a new CRV 2026. We were told we wouldnβt get it cheaper and that was their βbestβ price.
We then went to Gates Honda in Richmond and had a completely different vibe. Kyle, Carl and Richard were superb, friendly and professional. Felt so comfortable that they wanted to sell the car to us and not as we had earlier felt that morning, that we should be grateful that Honda Frankfort should sell the car to us.
My wife and I are grateful for our new Honda and will be getting the servicing done there and would recommend them.
Oh and we did get a better price. And my wife preferred the color ?β