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“I was in the Shepherdsville At&T store yesterday. A young man named Brendan helped me. He was very kind and helpful with my iPad setup. Although it wasn’t a part of his job, with his guidance I was able to go home and get my iPad set up. Thanks so much to Brendan and kudos for a job well done.”
“I was able to get a billing issue resolved quickly and I was happy with the service. I don't live in town and was in a rush but I appreciate the level of service and professionalism at this location.”
“Jennifer at 1679 old Preston hwy was amazing. she helped me with everything I needed with the ACP benefits. Great personality very sweet!! plus she helped me find a really cute case for my phone, for a great price thanks Cricket!! ?”
“James was very kind and professional. When I told him what I was looking for in a new phone, he wasn’t pushy and trying to upsell anything. He gave me the other options available, but was understanding of what I needed. He also took the time to help me transfer all of my information to my new device. When we talked about changes to my plan, he was able to show me what my best options would be both from a data and feature standpoint and a financial standpoint. I would definitely visit this location again for any of my cellular needs.”
“Outstanding! The manager destiny total professional what an experience this was with her pleasant attitude and her sense of humor made my day so much better I guess you could say this great experience with her was truly my destiny will definitely be back and will definitely spread the word destiny is awesome!!”
“Danny @ the New Cut Cricket Store Louisville,Ky was very helpful and treated us with respect after we just had a very bad two days dealing with the Boost Store Louisville,Ky.* * * * *We went into the Cricket Store and he was very inviting and had a very warm spirit with us. He knew what he was doing and he was excellent @ helping us,others inside & helping a person on the phone @ the same time.Danny had leadership quality and would make a very good supervisor or a store trainer.This guy should have top pay,no we do not know this guy but we know he had what it takes to work with people,my fiance will be changing from Boost Mobile to Cricket Mobile Service really soon and he wants Danny to be the one to set up his new phone service.Thanks Danny / Cricket Store after a nightmare for two days dealing with Boost Store & Boost phone service trying to change and get my account number after my phone was broken and a few years dealing with drop internet with Boost Mobile with mine & my fiance service.I've had boost for about 6yrs or longer and years before but their service is bad now.I was going to decide to stay with Boost with bad drop calls phone service but had problems with Boost Store & phone consumer service trying to get my account number & trying to up grade my new phone since I didn't like the cheaper phone I was talked into.Years ago I had Cricket Service & I'm so very happy to be back with Cricket,no more drop internet phone service.Thanks Sincerely,FromDorothyStarted back with Cricket around the end of 9/2022 and today's date 10/2/22 no drop calls or internet so far.?”
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“The gentleman that works there in the evening is awesome!! He was very helpful, knowledgeable and nice. He answered all of my questions or concerns with ease. Thank you”