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“We came in yesterday to combine lines and get new phones. We did not realize all the steps involved and were unprepared , but we received excellent customer service from all involved! They were very kind, patient, and helpful and made sure we received all the discounts we qualified for. The service was excellent! Special thank you to Brian K, Chris L, and Bo (spelling?). They made our complicated visit much simpler. Thanks so much!”
“Went into the store with a dead phone and they were able to restore everything for me and give a good deal on the latest Samsung.
Would highly recommend this store for the friendliness and professionalism of the staff.
10/10”
“Hello how are you doing I had a very wonderful time with Marvin helping me dig it wouldn't be beyond the call of dury and I appreciate it hes a very reliable component of the Verizon family and I appreciate it so you're taking care so you gotta take it”
“⭐️⭐️⭐️⭐️⭐️
Outstanding service and great experience!
My kid broke his phone, and Cell Phone Doctor had it fixed by the very next day — screen replaced, new case, and screen protector all taken care of. What really stood out was the personal attention. They took the time to listen to what we needed, including the type of case, color, and even making sure it had a kickstand on the back. That kind of customer care is rare.
Plus, we got to meet Cooper, the adorable shop puppy — which made the visit even more memorable!
Thank you for the prompt and thoughtful service. Highly recommend Cell Phone Doctor for anyone needing fast and reliable phone repairs.”
“Today 10/30/24 was my wife’s birthday and I wanted to treat her to an upgrade on her phone. We got to the store bright and early and were the first ones inside. We were greeted by Mr Bo Mcgehee with a very kind an welcoming demeanor,
Bo was great to work with being very helpful to make sure he gave us all the options we had to get the upgrade at the best possible price. He was knowledgeable in process of making everything happen for us we were in and out in a matter of 30 minutes with the new phone so thank you again Bo.”
10AM - 4PM
12625B Shelbyville Rd, Louisville
Mobile Phones
“Very quick and knowledgeable as well as kind and helpful. Would recommend everyday to anyone. The employees I interacted with was just there from another store waiting for their store to be finished with construction. They both deserve a raise!!”
“The team at Tech Restore is the best. I've been taking my Apple products (MacBooks, iPads, Cell Phones, etc.) to them since they opened, and they continue to provide the same quality customer service and technical skills they have from the start. They communicate, they follow up, and they fix things right the first time. Would not go anywhere else.”
“I arrived here at the store today to check on deals on a new phone and I am very happy that I was able to purchase a new Galaxy s24 ultra. I was also extremely happy with the service that I experienced with our customer service representative. I would highly recommend this store and the fellow who took care of us today.”
“Majdi has been fixing our phones for our family for three years. We are really tough on our phones my daughters love him because of how fast he fix our phones. Laptops and MacBooks and iPads we are Are mainly Apple fans because of him
He showed us the security on and have to keep things safe
His store isn’t in a nice location with the welcoming vibe His store is just not about the money. He really let you know if it’s worth putting the money into the electronics or if it’s cheaper to replace. Taking your money”
“By far the best metro location. I've been in there several times with problems and he is extremely helpful finds the best deals for me that nobody else has ever taken the time do . Top notch customer service I highly recommend this location. HIGHLY.”
10AM - 6PM
3944 Taylorsville Rd, Louisville
Mobile Phones
“My daughter broker her screen. Made an appointment with assurion and arrived 30 min later. Chris was very professional and knowledgeable. Dropped it off came back an hour later and it was all done. Great Job!”
“I highly recommend this place it's the only place I would go in Southern Indiana honestly got a cheap phone in and out within 5 minutes for great deal AJ was ?”
“Had been told in the mall my phone wasn't fixable so I went to quick tech and they fixed it in less than an hr and I got to keep all my information they saved all my data!”
“I go to the one on Poplar Level in Louisville. It does not matter what problem I have, or how loud I might get The manager ( Ray) remains calm,(which) calms me down and fixes the problem.”
“Had a pretty complex problem that Amanda saw through to the end. It was a few days process but she stayed on top of it, kept me updated, and ultimately, got it resolved. This store has great customer service.”
“I had a wonderful experience very helpful. Did everything in a timely manner. He was able to help other people as well as myself at the same time. Very good. Very clean. Place even helped me lower my bill.”
“Aaliyah was helpful, kind and we were in and out in under an hour, she gave us our options and was very through and helpful, best att interaction I've ever had and I have been a customer on and off for over 20 years. The management staff was amazing as well, I live 25 mins away but will drive to this store if I ever need anything again!”
“I am not one to write many reviews but had to compliment Levi after such a great experience yesterday! My husband & I have a business account with AT&T and recently got an upgrade including a new tablet. We received our tablet in the mail and after 24 hours it became defective. My husband called and Levi immediately took care of our issue and overnighted us a new one that we will be receiving today! Fantastic customer service!”
“I could not be more satisfied. I learned much more than I had went to the phone store for.
I learned a great deal about deals for veterans I did not no about.
I'm going to make some changes to my service and looking forward to going back.”
“Metro by T-Mobile is my favorite specially the one on hikes Lane I enjoy going over there because they really know how to treat a person and show them how the cell phones actually really work and what to expect”
“We went to an AT&T authorized retailer and immediately were turned down. He said he couldn't do what we needed because it was too close to close. We left a little irritated but decided to try another store. We came to the Lewis and Clark store and Xander approached us with a smile. He was very patient and kind while helping us transition a phone number, create an account, and getting new phones. He was amazing and we will be going to him for every single need from here on out. There was no question we had that he didn't answer with kindness. 11/10 would recommend Xander and he deserves recognition for his hard work!!”
10AM - 7PM
4936 US-42, Louisville
Mobile Phones
“Mason at ATT was great. He was very honest and helpful. I came in extremely irritated with the insurance program- Asurion- which is apparently not ATT, but he helped make a really bad situation right. I appreciate his patience because I was extremely angry walking into the store. I still hate the insurance- but have a more favorable view of ATT based on my interaction with Mason and did not cancel my services which is what I came into the store to do.”
“Came into ATT store in Fern Creek today to add a line to my account and get a new iphone. Ethan and Kaleb helped us. I have been an ATT customer for 20 years. This has been by far the best experience I have ever had with ATT. Ethan and Kaleb were very personable and very knowledgeable about the products. They helped us choose a phone and accessories and then gave a quick tutorial how to use an IPhone( had an Android before). They were phenominal.!!!”
“Very professional and very helpful. The guy and young lady in there answered all of my questions and helped me with my concerns. I would recommend them. Metro, the people at this store deserves some kudos..”
“The customer service was amazing and the at&t worker maya p was really nice and helped me out on getting what i needed quick and easy so to not take forever as other places overall it was amazing to me”
“Customer service was great! I am a tech dummy, so the fact that my fiancee and I were treated with patience and respect was immensely appreciated. I hope to go back to next time when I switch my phone, too!”
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“Highly proficient, outstanding service. The person I worked with, had several ways to solve the problems that I had and I walked out of the store with an activated phone. Grateful for their skills.”