Metro by T-Mobile in Winchester has received mixed reviews. Customers praise the helpful and friendly staff, especially Stacey and Carly, who go above and beyond to assist with various needs and provide excellent service. Many mention that these associates are kind, knowledgeable, and make the store a pleasant place to visit. However, the phone service itself has been problematic for some, with issues such as losing signal at home and during travel, making it difficult to make calls or send texts. One customer noted that they had the worst service they've ever experienced but appreciated the store’s response and willingness to help resolve the issues. Overall, while the store staff is highly appreciated, the network coverage and service quality are inconsistent and need improvement.
The best service nation wide month price can't be beat
September 2023
Thank you Stacey for getting me back online, :) take care
May 2023
Stacey is awesome!!! Very helpful , I have been at this location 3 times and she’s been so helpful and I couldn’t have had better service . Went above and beyond to help me with my needs!!
