Apple Mall of Louisiana is a busy location where customers can get help with their Apple products. The store often has long lines, especially during new phone releases, but staff work quickly to keep wait times short. Customers appreciate employees like Trey, who is patient and helpful, even staying after hours to set up phones. The store offers good service for computer and phone issues, though some find the website difficult to navigate. The mall itself is not as large as expected, consisting of indoor and outdoor areas, with the outdoor part being separate from the mall and the theater across the street. Despite the busy atmosphere, many customers have positive experiences, especially with staff assistance.
Yenah provided me excellent service by restoring two Iphones for me when the were having issues with them. She is an effective and helpful young lady! Thanks Yenai!
May 2026
Worst customer service ever! The employees act like it hurts them to ask you if you need help. The communication skills most of the employees have is awful. Did not feel comfortable in this store at all. Go to BestBuy for all your apple purchases!
April 2026
Apple Store was busy but I was still able to pick up my order in like 10 mins!
