Ross Dress for Less offers a wide selection of clothing, shoes, beauty supplies, and household items at affordable prices. The store's employees are described as very nice, and customers enjoy the pleasure of finding great deals. However, some reviews note that the store needs better organization and cleanliness, with items often mislabeled or in the wrong places. The quality of the merchandise can be hit or miss, and the store may be understaffed at times, leading to long checkout lines. Despite these challenges, many customers still find the store a great place to hunt for bargains.