Walgreens offers a range of services including prescription refills, health and beauty products, and photo printing. The pharmacy operates 24 hours a day, providing convenience for customers at any time. Many customers find the store employees generally friendly and helpful, though experiences with pharmacy staff can vary, with some finding pharmacists to be rude at times. A particular staff member was praised for efficiently processing a complicated refund with a positive attitude. Customers appreciate the store's website for its quick and easy access to price comparisons and location information, which helps in planning shopping trips. However, there are mixed reviews about the overall store environment. Some note that the store was once very clean, professional, and well-stocked, but recent management changes have led to decline, including shelves being poorly stocked, lack of staff at registers, and issues with trash outside the store. Concerns about unprofessional behavior and decreased store upkeep have been raised, with fears that competitors like Dollar General may attract more customers if conditions do not improve. Overall, Walgreens remains a convenient option for many, despite some challenges.
Extremely kind and professional staff! They have more orders than all the other pharmacies because they are the only 24 hour pharmacy we have, but they still pull through. Thank you Walgreens Covington.
February 2026
Great for quick trips for snacks, cards, last minute gifts and hygiene items.
January 2026
The 24hr service is a blessing nowadays, especially the pharmacy being open all of those 24hrs. The staff is friendly and easily approachable. I visit the Walgreens in Covington LA. on 190 just as you come into Covington.
