Budget Car Rental
Car RentalHours:
200 Terminal Dr, Lafayette LA 70508 Hours
About Budget Car Rental
Budget Car Rental in Lafayette is recognized for its excellent customer service and caring staff. During a stressful time, staff members went above and beyond to help, showing kindness and patience, and even assisting with loading and unloading vehicles. The team is appreciated for being clear, attentive, and memorable, making customers want to return. The business offers helpful features like precheck, which saves time at pickup. However, some experiences were less positive, including a vehicle with a smoky smell, the need for an oil change, and a delayed pickup that resulted in a dirty car. Despite minor issues like interior cleanliness and radio station settings, overall, the staff's helpfulness and compassion make this rental service stand out. Customers value the caring attitude of employees and the efforts they make to assist during difficult times.
Most Recent Reviews
April 2025
Nice people. Good deals. I just wish they would answer their phone. I've been trying for 2 days, at least 8 phone calls. Tried calling at lowest busy times too.
April 2024
The gentleman that helped me was amazing. Came in to work on Easter sunday.
March 2024
Quick easy pick up and drop off, made sure all my requests were taken care of. Clean comfortable vehicle.
More Comments(135)
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