Hertz Car Rental - Lafayette - W Pinhook Road
Car RentalHours:
1700 W Pinhook Rd, Lafayette LA 70508 Hours
About Hertz Car Rental - Lafayette - W Pinhook Road
Hertz Car Rental in Lafayette on West Pinhook Road offers a wide selection of vehicles, including luxury cars, SUVs, EVs, vans, and trucks. Customers can easily book online or through the free Hertz app. The location is known for its friendly and helpful staff, with several reviews highlighting excellent customer service. Despite some issues with Hertz's reservation system and customer service at the corporate level, this branch stands out for its accommodating team. Staff members, such as Ryan and Brennan, received praise for their professionalism and willingness to go above and beyond, including personally assisting customers and ensuring they get the vehicle they need. Even during busy times, customers felt cared for and satisfied with their experience. Overall, this Hertz location provides a positive rental experience with a focus on good customer service and a variety of vehicle options.
Most Recent Reviews
March 2026
Had my rental for 2 weeks. Everything went well. Each person I dealt with was very professional. I will rent here again in the future if I have to.
December 2025
Everytime I've rented from Hertz, the customer service is superb. The car rental agents are proficient. The vehicles are clean and up to date. Thanks!
August 2025
My experience was great. My vehicle was clean and the process was quick. I really appreciate the customer service as well. It was worth it.See you all soon.
More Comments(93)
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