Hertz Car Rental - Lake Charles - West Prien Lake HLE
Car RentalHours:
130 W Prien Lake Rd, Lake Charles LA 70601 Hours
About Hertz Car Rental - Lake Charles - West Prien Lake HLE
Hertz Car Rental at Lake Charles - West Prien Lake Road offers a convenient and customer-focused rental experience. Customers appreciate the wide selection of vehicles, including luxury and sports cars, SUVs, EVs, vans, and trucks, making it easy to find the right vehicle for their needs. The staff is known for being friendly, helpful, and professional, providing quick and easy pick-up and drop-off services. Many reviewers highlight the attention to detail and the staff’s patience and courteous attitude, which contribute to a positive experience. Some customers mention that Hertz handles vehicle swaps efficiently, even when issues arise, demonstrating their commitment to customer satisfaction. While most reviews are very positive, a few mention minor inconveniences, such as lack of clear communication about return procedures, additional bank card holds, and vehicle cleanliness. Overall, Hertz at this location is preferred over other rental companies for its stock availability and excellent service, with customers recommending it for its professionalism and ease of use.
Most Recent Reviews
July 2025
Awesome service! Had no problems! Vehicle was a 10 plus!!
August 2023
Did a one week manager's choice special. Great experience. Ended swapping out for another vehicle the next day because of some overdue required service to that vehicle. Hertz was exemplary it it's expeditious handling of getting vehicle swapped. A-OK. Service.
March 2023
I Love The Smiles, And How Patient And Courteous They Are. I Would Recommend Hertz To Everyone. Best Rental Service You Can Use.
More Comments(76)
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