This Verizon store location provides exceptional customer service and knowledgeable assistance. The staff is described as incredibly patient, friendly, and helpful, with specific employees highlighted for their skill in navigating complex phone situations and transfers. Customers report receiving quick fixes for their issues, reasonable solutions, and help with upgrading devices like iPhones, Samsung Galaxies, and iPads. The consultants are noted for explaining better deals and promotions, often saving customers money. The overall experience is marked by an efficient, not-too-busy atmosphere where staff are polite and provide high-quality service. The store offers help with Verizon plans, wireless accessories, and internet services, leading to very pleased customers who highly recommend this location.
Jessica Hodges is AMAZING!!! She is Friendly, Knowledgeable and extremely helpful. She is a huge Asset to Verizon and all of the customers she encounters. She is a shining Star!!! She deserves a HUGE promotion. I wished there were more people like Jessica around.
June 2024
Kyren Hollis is the most knowledgeable and friendly rep I've ever dealt with in 21 years as a Verizon customer. He was beyond helpful, incredibly patient, and the kind of rep Verizon should be honored to have as an employee. Thanks for everything, Kyren!
June 2024
Kyren was wonderful!!!! He was SO helpful and patient!
