Cox Store in Metairie offers a range of services, including ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices. The store aims to cater to gamers, remote workers, and streaming enthusiasts by providing personalized support and exclusive deals to enhance the in-store experience. Customers appreciate the friendly and professional service, with employees like Carlos and Tam receiving high praise for their willingness to help and solve issues, even beyond Cox's products. Many customers have experienced short wait times and a welcoming atmosphere. Some reviews express frustration with billing issues, highlighting challenges like double charges and the need for multiple visits to resolve problems. Despite these concerns, the overall sentiment is positive, with many customers excited about the better pricing and speed offered compared to their previous providers. Cox Store is committed to delivering the speed, reliability, and service needed to stay connected.
Helpful, friendly, professional staff. Helpful, all caps!
January 2026
Moving so I had to go return Internet equipment. Very helpful.
September 2025
Dante was my Cox technician today and did an amazing job! He was on time, professional, and super friendly. He explained everything clearly, made sure my WiFi was up and running before he left, and even took the time to answer my questions. 10/10 experience
