“Mike has been working there for years. Always professional and personable. He goes out his way to help you without making you feel like you bothering him. I really appreciate someone like him in our community. Thanks Sir!!”
“I want to say a big thank you to Nathan and Keylob for their hard work and dedication to their business. These are two gentlemen who met me and unloaded my trailer even half an hour after their business hours! Our business depends on such people! Thank you so much! May God help them in their lives! Good luck to you in everything! May God protect you and your families!?❤️?”
“Mr. Timothy was very professional and courteous went way above and beyond! Had a warranty exchange (defective alt.) Absolutely dead in the water and he delivered it to me. Absolutely professional customer service right there! Forever grateful for that, wish alot of other people would take notes on that for customer service. This man Absolutely deserves a raise and acknowledgement for outstanding work!”
“I went into the store and spoke to an associate about a problem. The associate gave me the Assistant Manager name (Michelle) and told me when I could stop by and see her. I went in, showed her the problem and it was resolved the same day. I received a brand new part. Ms. Michelle called and kept me updated throughout the entire process. Being in customer service for 18 years, I must say Michelle provided top notch customer service. I was blown away! I will not shop with anyone else. I hope the District staff sees this review. She is truly a gem and a keeper! Thank you Ms. Michelle. ❤️”
“10 stars! The assistant manager Grace is absolutely amazing, very knowledgeable, very honest, and installed my battery for me speedy quickly. Thank you again and I’ll be back in the future for all my car needs :)”
“Update: This store is always doing something that amazes me somehow or some way it's either with their low prices or their ability to have what u need in stock or the fast service of getting it there for u that day or even the next day. Always nice and friendly employees they go out their way to find answers for u and I definitely have to give it to my two always go to guys Brad and Wayne at the Westlake LA store they r the men to go to with your questions or problems they go through great lengths to help u so if ever ur in Westlake LA stop by and ask for these 2.”
“Wife was having fluid level alarms while out of town for work and I wasn't with her. She was able to visit one of the locations and one of the counter assistants helped her check the alarm and put fluid levels back to normal to ease her mind and satisfy the alarm so she could return home safely.”