Hebert Jeep Chrysler Dodge Ram, formerly known as Legacy Chrysler Dodge Jeep Ram, is a car dealership located in Natchitoches, Louisiana, serving the Ark-La-Tex area. The dealership offers a wide selection of new and certified pre-owned vehicles from Jeep, Chrysler, Dodge, and Ram, along with used vehicles of all makes and models. Customers appreciate the friendly and professional staff, with many noting the kindness and helpfulness of employees during the buying process. The dealership is known for its quick and easy purchasing experience, with some customers highlighting their positive interactions with salespeople and finance officers. The service department is also praised for its courteous staff and comfortable waiting area stocked with snacks and drinks. However, there are mixed reviews regarding vehicle quality and customer service after the sale. Some customers experienced issues with vehicles, such as brake failure shortly after purchase, and expressed dissatisfaction with the dealership’s willingness to address problems. One reviewer mentioned feeling that the dealership was more focused on making a sale than on customer satisfaction, leading to disappointment. Despite this, others had a great experience, praising staff like Kristopher, Orlando, and Ken for their support and friendliness. Overall, Hebert Jeep Chrysler Dodge Ram is a dealership with a generally positive reputation for sales and service, but potential buyers should be mindful of past concerns related to vehicle issues and customer care post-purchase.
Service advisor is very informative and works to keep maintenance on schedule.
August 2026
Professinal and courteous. The price for service can be expensive but the work is done correct. Also, Bridgette provides the best customer service every time. She's the BEST!!
July 2026
I bought a truck a couple of months ago, but i will say that Thomas and the team provided one of the best vehicle purchasing experiences i have ever had. They took care of everything and addressed all concerns i had. Excellent customer service, excellent team, and an excellent experience!
