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“The store was far away from where I am staying, and it was difficult to get to, because the red light where I was to turn left at stayed on for it seemed like 15 minutes, so I had to go elsewhere, out of the way, turn right and find my way legally to get on the right street to find the AT&T store. Once I arrived there, the store was very clean and the representatives were nice. The person who assisted me, Malik was very kind, and knowledgeable about my phone. He was very helpful! There should be more people like him in the service industry. Promote him or give him a sizeable raise PLEASE! He deserves it!”
“Danielle was very patient with me as I had issues loading my Real ID on La Wallet he day before.. I returned the next day and she took care of me and keep me laughing with her Wity personality.
Great customer service and satisfaction”
“Liz was fantastic. She is knowledgeable, courteous, and competent. She is also a great troubleshooter who continued to work on my phone problems after I had given up myself. Highly recommended.”
“Super great place! My iPhone 12 screen was so busted I thought I needed a new phone.
Another place quoted $150, Cell phone masters fixed my phone in 20 mins, were really nice and charged $89.00 + Tax.
Super amazing and I am literally txting from my phone now :)
Would give them 10 stars if I could :)”
“Review for: The two young men who work at the Verizon Wireless store were extremely helpful to me in setting up my new phone. One, was the manager, tall, young, Black gentleman, and the other young Latino gentleman. My phone carrier couldn’t help me with a final step due to an issue on my side. So I had to go into a brick and mortar location. They were pleasant, calm, fast and efficient.
Knowles, timely and kind! Would come back again!! Visited in: 08/28/2025, morning.”
“Thanks deddrick for keeping your word I was confused calling around til I call boost on Franklin no brainer let’s go momma and we went and he still had the phone and I love it the color was actually in the store thanks again dee and to 2020 ?”
“I really appreciate everything y'all do for y'all customers.best customer service and honest I been going there never had problem they always help me .”
“Professional and quick. I didnt know that when i bought my phone used, they didnt put the screws in. These guys helped me out by telling me, and putting screws in my phone. 10/10 will be recommending to my people”
“Went to this Boost location today. Hassie, not sure if spelled correctly, was the absolute BEST. Smart as a whip, and so patient. Although my issue cannot be fixed immediately, she was able to provide viable answers. I will absolutely return to this store for future needs.”
“Anthony was very helpful and patient with my mom (senior citizen) . He explained everything to her. I appreciate that so much. All of the staff a very helpful and kind.”
“James was awesome. We switched a few of ours kids’ lines back over to Verizon after a couple years with another carrier. Quick, easy, efficient. I was in & out in under an hour…which is lightning speed when it comes to switching carriers. I was expecting it to take all afternoon. Go see James!”
“I had a great experience with this crew. Shout out to Q and Naomi for helping me get through the process of upgrading my phones.
They were so good I went in to get one phone for my nephew and left with one for myself too ?.
Great job y’all. I’m in sales and always appreciate great salespeople. - Kevin, #iphone15”
“Awesome service. The whole team that works here are very nice and professional, super helpful and friendly. They gave me a great deal and helped me with all of my issues, one of them even sat down and showed me how to use the phone. They're very patient and they are taking care of their costumers as they should not like the other stores that don't like to help you with nothing . I would definitely come back here again.”
“My experience went well today, I expected to be in and out of the store and did. I asked about getting a cheaper plan since having a WIFI at my new place in New Orleans East. The sales agent in the store told me to go online about a forty dollar plan, I'm going to do it if I can.”
“Give Mary and Yanet a raise for their exceptional customer service and compassion towards me and all their customers. They both helped me get a new phone through my insurance after it got stolen even though insurance denied me 4 times for absolutely atrocious and ridiculous reasons.
They both deserve a lot of credit and kudos. They at least deserve a pizza party or something. Best associates ever.”
“Excellent customer service at your Broad street location in New Orleans. Was about to transition to another carrier after a long time with Cricket due to poor customer service at your Gentilly location. The rep there was absolutely horrible. She sucked. Antonio at Broad Street may have saved the day. He was the apitamy of what customer service should be.”
“Paid my Boost phone bill here several times. Lady behind the counter was very courteous.
Slight upcharge even when paying cash on your bill, but they are providing a service. It's conveniently located.”
“The location provides the best customer service in the industry. They are always helpful, kind, courteous, and strives to meet the needs of all customers. I highly recommend this location.”
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“They’ve helped me twice both times were very helpful and did a fantastic job. Transferred all my data from an old computer to a brand new one and they also did a wonderful tuneup job on my old computer.!!
Prompt knowledgeable and very helpful!”