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“Very friendly and adaptable, working on two phones at once flawlessly. Got everything I went there for plus more, while even lowering my bill. This girl was amazing!”
“The charging port on my Pixel has been giving me fits. I tried cleaning it myself with no luck. Decided to try Bert's because of the great reviews and now I'm here to leave my own. Super quick, super friendly. Don't procrastinate like me, just go to Bert's!”
“System Wireless repaired my iPhone screen within an hour — super fast and professional! The staff were honest about the cost and used original parts. My phone looks brand new again. Highly recommend their repair service!”
“We had a wonderful experience with Quincey at the ATT store on Perkint/Siegen He was extremely knowledgeable and efficient helping me get a new phone. Best experience I have ever had w ATT. Definitely worth the drive from St Francisville”
“Came in for an upgrade 16e left out with the 17e with ms.destine explaining all the promotions . Thank you so much for helping me on my wedding day . I will come back for myself really soon . Great store and employee !”
“Came by to get the charging port checked on my iPhone as I could not fully insert my charging cords into my phone. There was no wait and they helped quickly. Turned out it was a piece of plastic that got into the port. Greatly appreciate the help! Highly recommended”
“Great experience, Alexis and another team member made sure I got the best deal available. I walked in with a phone that was old and acting up and left with a new phone all dressed in a new case.”
“Was able to switch providers so quickly and the service was friendly, professional, and overall excellent. Probably the best experience I've had at any cell provider.”
“The tip of the charger for my daughter’s IPad broke off in the slot of her IPad making it impossible to charge it. I was unable to remove it myself and was dealing with a very unhappy IPad user. We walked into Wise Communications, not realizing they were closed for the evening, but the young man there greeted us kindly and was very helpful. He was finished fixing the problem before I even realized he had started, and the price for his service couldn’t be beat- even though it was after normal working hours. We left very satisfied and will definitely be back in the future.”
“After having horrible customer service over the phone, I went to the store on O'Neal. The representative, a young man named Serente provided excellent customer service. He was the only one working but was able to help myself and another customer. He solved my problem and now I'm at home and happy!”
“He is the best there is in ascension he is reasonable with his customers. Communicates well. And always goes out of his way if needed for his customers. If y’all need phone repair or a deal on a phone I’ve bought my phone and my bf phone and no problems.”
“I visited this store March of 25. I wanted an Android with a pen to take notes. I must have asked two dozen questions. The gentleman that helped me Rico answered every question I asked (I'm sure I asked some not so great questions) professionally and timely. He was very knowledgeable, patient and helpful. Super Job!!”
“My phone was completely out of wack, Felicia helped me fix multiple things even though she isn't tech support, she made my week! So glad I am with Cricket because of employees like this!”
“I had solutions-oriented customer service in this store and I shall return. On November 21, Austin patiently worked for well over two hours until my problem was finally solved. He persevered over and over again; stayed on hold with tech support for an eternity, and refused to give up until my SIM card issue was resolved. I also observed another staff member, Gabriel, interact with several customers, helping them with their purchases, writing information down, informing them about promotions, taking the time to answer their questions, and ensuring they secured effective service at the best rate. I decided to return on November 30 to take advantage of a promotion I’d heard Gabriel mention and purchase a second wearable. This time I was helped by PJ (Preston), a very kind personable young man who took the time to explain the promotion, answer my questions, and make sure I was well taken care of. Good looking out gentlemen!! It means so much when you value your customers and make their experiences meaningful like mine was! No “half-assing” at all going on here. Thank you all so much ❤️”
“Wanda was very helpful, professional amd resourceful to diagnose the issue and successfully resolve my problem. The overall issue was out of her immediate control and several other customer service reps were unable to help me when I call the 800 line. At the corp store, Wanda went above and beyond ans was patient and knowledgeable with products and gave me the best outcome for me issue with the fiber internet.”
“Evelyn went above and beyond the experience I was expecting. I went to AT&T to switch my phone provider and get a new phone. Unfortunately AT&T Dosent offer fiber optic in the arena I'm moving to, however she was very informative on explaining the options that were at hand. I was then signed up with a great phone plan. I couldn't thank her enough for the quality service she provided and the kindness she also shared with me.”
“Saniya is the best representative at this location. She was very knowledgeable on AT&T products and helped me trade in my iPhone 13 Pro Max for an iPhone 17 pro max. Very kind, and very patient young lady love it. Keep up the good work!”
“Dwayne was great! He promptly greeted me at the door. Reviewed my account, answered all my questions and helped me to place the order for my new phone. He was professional and very knowledgeable.”
“Bethany was outstanding! I did the survey but hit the wrong answer for question 1. I accidentally hit very dissatisfied BUT DID NOT mean to hit answer 1 I wanted answer 5…..
Very satisfied
She was awesome”
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“The lady who help us was so kind, patient, and friendly. She put up with all the calamity me and my two sisters come up with for almost 3 hrs, trying to unlock our phones to switch to cricket. Great atmosphere there. Never have I had such a good experience at a cell phone retail store ? (especially considering the challenge we created for ourselves) and I might add the price is right ?”