Cricket Wireless Authorized Retailer offers a pleasant customer experience, with attentive and helpful staff. Customers praise the efficient service and friendly treatment they receive, particularly from representatives like Lezlie and Miranda. The store provides significant cost savings, allowing customers to reduce their monthly wireless bills by hundreds of dollars. However, concerns have been raised about the store's physical conditions, with reports of inadequate air conditioning. Overall, the business provides reliable phone service and a generally positive customer service environment, despite some room for improvement in the store's infrastructure.
The employee was highly helpful and getting me an upgraded phone.
July 2023
The rep Leslie was very nice but the condition she’s working in is awful. She’s working with no A/C & it’s very hot! Hope you all fix that for her soon!
June 2023
If I could give it 2 more stars I would, Miranda served us, very efficient in her work and very kind to assist us. We had never had such friendly treatment when changing lines.