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7:30AM - 5:30PM
225 4th St, Westwego
Hardware Stores
“We love the hand made crab nets and crawfish nets at a great price! They are durable and well worth the price. They have a large selection of supplies. The only thing is they are only open Monday- Friday closed on weekends”
7:30AM - 4PM
4233 Elysian Fields Ave, New Orleans
Hardware Stores
“Very helpful staff. Always can find a way to fix This Old House05-08-2024 needed to replace washers and inside parts of a bathroom sink faucet. The staff was able to disassemble and provide me with the proper parts. Always extremely helpful”
“They have a lot of things but of course not everything. But if you love old school shops like me you'll stop there first, before any depot. And they charge by the pound and will weigh your propane refills.”
“I have lived in the Lakeview neighborhood (within a quarter mile of Rocky Ace Hardware) for 10 years.
I cannot count the number of times that I have used their services, but 100% of the time, I have been greeted at their door by professional, kind, and helpful representatives for all of my needs.
Again, that’s 100% of the time.
They are simply excellent.
Rockery Ace Hardware has been consistently reliable, affordable, and freakin’ fantastic.
Cutting keys, sizing bolts and washers, addressing inner tube sizes, talkin’ trailer issues, or chewing the fat…you would be doing yourself a great service by paying them a visit! Very highly recommended.”
7:30AM - 4:30PM
5109 Freret St, New Orleans
Hardware Stores
“They got metric fasteners that Lowe's and Home Depot don't.They copy keys quick and cheapThey are friendly and helpfulThey have dish washing glovesHell yea”
“Myself as well as the community in River Ridge plus Harahan has been using this convenient location for years and years and years and years. We're thankful I will continue to support and use this fantastic location until.......Thank you for all the hard work”
“Awesome ?I came in with a set of 21 keys of various sizes and shapes. They were able to make me TWO copies of all but 1 of the keys in under four hours. Highly recommend.”
“Love this place - they may have crazy business hours, but their assortment of reusable materials and hardware is second to none in the Greater New Orleans area. I never leave empty handed. From an old mason jar full of mixed screws and hooks to antique French doors, there's bound to be a treasure for every patron waiting around any of its numerous corners and crevices. With incredibly reasonable (sometimes negotiable) pricing, I make an effort to stop at The Green Project before heading to those big box hardware stores for most accoutrements. If you like the atmosphere of a hardware store flea market and don't mind getting a little dirty while digging, you'll love it. The staff are always laid back and ready to assist in any way they can.”
“I like this hardware store. I have been going here fifty years. Not a big box type of store. The men who run this store are knowledgeable and friendly. I recommend going in and taking a look around, it sells some interesting items. I am going to return to buy a boiling pot and burner that I need. It's too large to get on an airplane, so I will drive back to Jefferson,La. to get it. Follow up I drove back to this store a month later and bought a 102 quart stainless steel pot and a stainless steel two jet burner. The two cost me $520.00 . I was glad to get them and I will find out in the spring if I made a good choice. I will do an update and say just what I think.”
“Really good trip. I picked up a few tools and had a great experience. The staff was very helpful. The store was very clean and the staff were very friendly. Will recommend this store.”
7:30AM - 5:30PM
3637 Williams Blvd, Kenner
Hardware Stores
“I had an overall good experience, there was an issue that was beyond their control and they went out of their way to make it right. I will definitely do business with them again.”
“The item I was looking for wasn't on the shelf. Asked one of the employees, and she checked for the tool. There were a few more in stock, so in a few minutes it was in my hands.”
“I received great customer service from a associate named Martin G. I was really stressing out to find a hub for my boat trailer. Martin took his time and searched hard for the part, after 30 mintues GOING THOUGH ALL THE HUBS IN STOCK. HE found the exact part I needed Will definitely shop here again. I WAS VERY PLEASED THANK YOU.
Thanks again!
Eugene”
“Great staff. I had an issue with the front headlights of my moped falling off, and Darren came up with a great solution. He also sold me the products to fix it. Now my moped works great. Highly recommend”
8:30AM - 4:30PM
4701 Westbank Expy # 4, Marrero
Hardware Stores
“It's a place that you would think you couldn't find anything. But it has everything every time I need something that I know I can't find anywhere else and I've tried, I always go back to them. And bango I always find what I need. I love this place. Ace and the people that work there at a young man is very nice. Thank you so I gave them a five star”
8AM - 5:30PM
3708 4th St, Harvey
Hardware Stores
“Great people helped me find a bolt that would be strong enough for what i needed quick to find where it was at they have anything you need hardware wise great prices and amazing customer service”
“They were very busy they were very friendly and it might have took a little bit but everything was worse tomorrow and the battles of very nice neighborhood hardware store”
“Great customer service & excellent looking store. The store layout is easy to navigate & well placed.I was able to find the tools I was looking for with ease.”
“The employees I have encountered here have taken customer service to the next level. Very friendly and if you're looking for something most will stop what they're doing and actually take you to the location of your inquiry not just point and leave you to your own devices. They have a self checkout system but there are people there to assist you. They will actually cheerfully assist or check you out if you need help.”
7AM - 4:30PM
5500 Jefferson Hwy, New Orleans
Hardware Stores
“Great customer service. Lots of places aren’t very helpful much less friendly. The people at Himmel’s are helpful and friendly! My boss is pretty demanding so I wanted to make sure we were getting what we wanted exactly. They made sure me and my boss were happy. They are really great to work with and did a great job.”
“The benefits to using this store, are too many to name. The big box stores cannot hold a candle to the services that are being rendered at Pauli’s. You can’t go wrong when the customer service representative has skin in the game!”
8:00 AM - 5:00 PM
6100 Humphreys Street, New Orleans
Hardware Stores
“One of the employees (we didn't get his name but he is 6'7")there saw us and even though he was heading to lunch he stopped and escorted us to what we needed. He said it will only take me a few minutes to show you where you need to go and then I can go to lunch. That was true customer service. You don't get that too often these days.”
“Shout out to Telvin, someone get that guy a raise!! Dude helped me make an exchange by hauling wall sets to and from my car, and was very patient while I inspected the new ones for cracks.
Overall very smooth exchange process and good customer service?”
“Went to the store to see if they have what I need, cause I really didn't want to get it online, I would rather face to face an employee of the store, but overall I love go in to see all the good deals”
“UPDATE.
INITIAL PROBLEM:
If I could give zero stars, I would. Do not order online and have it delivered to a store, especially the HD in Elmwood; you’ll be waiting forever. My purchase, almost $300, was to be delivered between Monday - Wednesday. I called 4 times. The item is at the store, but no one in receiving is bothered to check in the deliveries. Surely if it were their purchase, they would be more willing to do their job. And whoever is manning the phones at HD is extremely unhelpful.
UPDATE
HD CUSTOMER CARE TEAM SOLUTION?
I’m changing my review to 5 stars! After posting my initial review, receiving a reply from HD, and filling out the grievance form they attached, HD made it right. THANK YOU! I reordered my item after canceling the first one, but lost my $15 promo. HD reinstated the promo code and I’ll receive my saw by Friday. I’m very grateful for the intervention!”
“Dj. And lionne are two of the best.Extremely nice and helpful very informative and always helpful on any equipment information. Pay raise time for those guys!!!!”
“Quickly greeted me as soon as I entered and asked “How can I help you this morning”. The gentleman who assisted me made sure the items I needed were the correct size. Very friendly staff and even made my wife giggle (not an easy task I can assure you, lol). We left quite impressed and should we find ourselves back in The Big Easy and in need of hardware we will definitely return to Mary’s.”
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“Muller's Hardware in Westwego is the last of it's kind in the entire area!!! Thank Mel, Cara, Terry and the entire staff for keeping this gem thriving. Always amazed that they carry such diverse stock in that small building. Their prices, knowledge, and friendly service are unbeatable! It will truly be a sad day if they ever close!”