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“I feel as if this location is not handicapped accessible. When a customer walks through the front door, you go through a push bar (like at an amusement park) to get past the registers. I thought the store was clean, had a wide array of products at different price points, and their restrooms were spacious and clean.”
“This store has always the best choice for lumber in Augusta - much better quality wood than what you get at the big box stores while remaining competitively priced. The location was recently acquired and rebranded under the Hancock Lumber umbrella and the change has meant upgrades at the stores and better selection of building materials. Staff there are helpful regardless if you are a DIYer picking up a couple of 2x4s or a contractor building an entire house. I’m always happy with the product and service I get there.”
“Standard TSC operation. An attentive employee directed me to the nearest alternate TSC store for a piece I needed to complete a project - he looked up an incoming item, let me know it was due to arrive Saturday and when I inquired about other options - he suggested the neighboring store - farm project completed on schedule!”
“Drove the hour to home depot to get one of the last hot water /heat pump tanks in stock . They went out of their way to make sure we didnt get all the way there and not have a tank available. And they had already had it moved to the service desk with our name on it waiting for us when we got there .and even sent 2 employees out to help us load it in the truck . Quick and easy check out as well.”
“Received excellent customer service today from Jason in plumbing. He went above and beyond to help remedy a kitchen drain issue and figure out the best solution. He took the time to pick out all the necessary parts and made sure I knew how to assemble them. I appreciated his dedication to his job and customer service. Thank you Jason!! Lowe’s is lucky to have you.”
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“Jesse is kind, helpful, and knowledgeable. I much prefer shopping at this store. It's convenient and I am always treated with respect. I usually shop where the checkout person has a smile and a kind word!”