Downeast Energy is a highly regarded company known for its excellent customer service and responsiveness. Customers appreciate the punctual and friendly service technicians, who provide thorough installations and helpful explanations about systems, especially for those transitioning from natural gas to propane. The staff, including sales representatives, are noted for their friendliness and efficiency in scheduling appointments. With a commitment to fair and reasonable pricing on propane, Downeast Energy has built a reputation for honesty and reliability over many years. Customers commend the team for taking time to listen to their questions and concerns. Additionally, the company's technicians are proactive in identifying and addressing potential issues, ensuring customer safety and satisfaction. Overall, Downeast Energy is recommended highly by its clients for its professionalism, quality service, and dedication to customer needs.
The company was very responsive to my needs. The service technician was very punctual and friendly. I’m very pleased with the service.
April 2023
Downeast Energy and their entire team is a pleasure to work with. Whenever we have a need, they respond quickly and do all they can to ensure we are satisfied. They are fair and honest, we highly recommend them to everyone!
January 2023
Very friendly, great customer service.Very informative and knowledgeable
