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“A very painless upgrade with new phones for me and my son and the monthly bill is actually going to be a little less than it was before!! A big thank you to Alexander and Tyrese for answering all our questions and helping us make the changes.”
“Shout out to the folks at US Cellular Sabattus St Lewiston! I have been going there for many years now, won’t go any other place as they always provide professional support ! Special thanks to Ricky for this past weekend. He helped my son and I out of a jam Friday. He is a wonderful representative for your company. Smart, efficient always with a smile and calming approach which is very much appreciated in a stressful situation. I don’t know what I would do without you guys! Thank You”
“David Gordon was incredibly helpful when I wanted to update my phone. He answered all of our questions with confidence and clear explanation. He even helped my mom with hers simply because it was laying on the table and he noticed a couple things she could change to make it easier for her. We really appreciated his transparency, knowledge, and conversations.”
“I had a huge issue with my phone these guys especially Shane found away to fix my phone situation and made it easy as possible these people are great and amazing customer service”
“Just wanted to say a big thank you to Zoie for helping me get my new phone set up today! She was super friendly, patient, and explained all the paperwork in a way that actually made sense. Really appreciated how easy and she made the whole process!
I’ve never had a bad experience with US Cellular but Zoie really went above and beyond. Put that girl in a leadership position or something!!”
“I screwed up my phone royally. It talked back at me and you couldn't do a thing to it. I brought it in a nice young man acknowledged me. He said I will be with you soon. Lucky for me it wasn't busy. The guy starts playing with my phone and says what did you do!? He looked stuff up on his phone and in under 5minutes I was thanking him and walking out the door. I work at a bakery and totally forgot to bring something. I asked if he was working the next day and yes he was. I brought in a dozen cookies for the employees to share. He didn't believe that I actually would bring them. He was surprised. I thought what he did for me was wonderful at no charge I could do something nice in return . His manners and friendliness was the best . Thank you!”
“Matthew in the Auburn store is amazing. He went above and beyond to help us with our issues. He was spot on when it came to our time and was easy and polite to deal with. Thanks again Matthew”
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“Technology is definitely a challenge at times for me. I visited the Verizon store in Lisbon Falls last week. Ben was unbelievable and so helpful to me. He provided great service and was extremely knowledgeable. He explained everything to me and was so wonderful to work with. I would definitely recommend him and cannot thank him enough for all his help!”