“The team went SO above & beyond for me today by changing out super rusted & broken off bolts so I could get my license plate updated. So much time & care from everyone—thank you Gavin for your commitment to figuring it out. Very appreciative ?✨”
“I feel as if this location is not handicapped accessible. When a customer walks through the front door, you go through a push bar (like at an amusement park) to get past the registers. I thought the store was clean, had a wide array of products at different price points, and their restrooms were spacious and clean.”
“I go here for pet supplies and the selection is great although I wouldn't have likely become a regular but the nicest gentleman Zach is always so helpful and truly the kind of employee that keeps people like me coming back - PFU is lucky to have him.”
“A really interesting place. They have everything you can imagine. Was in there yesterday and even noticed they had deerskin toddlers mittens. Besides all the usual Hardware stuff. Their staff is so nice. They go out of their way to make sure you get just what you want. Real old-time atmosphere located right on the Main Street of Richmond. Check it out you won't be disappointed.”
“Received excellent customer service today from Jason in plumbing. He went above and beyond to help remedy a kitchen drain issue and figure out the best solution. He took the time to pick out all the necessary parts and made sure I knew how to assemble them. I appreciated his dedication to his job and customer service. Thank you Jason!! Lowe’s is lucky to have you.”
“I called about moving a u-haul, the store in auburn pretty said fend for myself when it came to finding and changing my reservation. I called this usual pick up place and Percy picked up my call and went above and beyond to help me figure it out. With in 10 minutes I got a call from the people who deal with the reservations and got it all squared away. Thank you so much!”