“Didn’t catch the guys name at the counter but he was super dope. Was gonna buy a hoodie and he recommended that I try it on first. Lot of similar places won’t let ya do that. Hoodie fit and I was happy with my purchase.”
“Sarah, the store manager, made my visit a 10/10. She was knowledgeable, patient, and simply a kind hearted person. She worked with me for at least an hour to get me into a suit that fit me perfectly. I live almost 40mins away from this location, but I will have no problem returning for future clothing as long as she's there. Thank you Sarah!”
“I always receive impeccable service whenever I come in. The exceptional products they offer which are designed to actually fit—and fit comfortably, at that—have always felt like a natural extension of the integrity and diligence the workers here bring to what they do.The items are worth their set prices, and you can potentially find items on sale to snag a greater deal. Their rewards program is easy to use and doesn’t require anything other than you giving your phone number at the register.The employees are knowledgeable, courteous, and genuine. They care about ensuring their customers get an excellent fit regardless of the many variables that can be at play. I highly recommend this store to anyone who cares about their foot health and doesn’t need to rely on poorly made products cranked out in large numbers to be sold cheaply in order to afford shoes.”
“Friendly, knowledgeable, helpful guys who are more interested in getting you squared away with the perfect pair of boots than trying to upsell you. Didn’t buy this time around but will definitely be back!”
“The employees are very helpful and genuine. My mother and I were looking for a blouse she could wear to a funeral and everyone was extremely helpful. We found what we needed.”
“Staff is always friendly when they help you. They’ll suggest items if you ask for input. They try to bring a few sizes out if they don’t have yours or if they have personal experience on a shoe you haven’t tried yet.”
“I couldn't find the type of shoes that I needed & the representative suggested 2 other local shoe stores that would probably carry dancing shoes. Wow! That is putting the customer first! Awesome customer service”
“The best shoe store I've ever shopped in. Staff were pleasant, but Aaron went above and beyond, trying to get running shoes that would fit my wide feet. A great salesman and a super guy. Shopping there was 1 of the 2 or 3 highlights of my Maine vacation. Too bad South Portland wasn't closer to my home in Nova Scotia.”
“Shoes are decently priced for name brands. Kohls is similarly priced or tends to be cheaper, so theres competition there. Good sales on shoes. I like to wear scrub pants, but too expensive. Too bad because they have just what Ive been looking for in a comfy work pant. The purses are very nice. Ive purchased a few.”
“I just called the J.Jill store in South Portland, ME, to place an order and am compelled to write this review. The J.Jill store is not just a chain store in a mall, but a boutique where Customer Service is top priority. In the 1980s I traveled to Boston and New York City twice a year to buy clothes, and my experience at that time is the same experience I have in your store. The atmosphere and display is that of an exclusive boutique. The Sales Associates are helpful; extremely friendly and are never overbearing; they remember me when I come into the store; they suggest items that I may not notice...in a nutshell, the experience at your store is comparable to that of an exclusive store in New York City and Boston in the 1980s - Excellent in Every Way!! Your store is unique in the era in which we live.”
“There was plenty of stock. Lots of good buys. I did find the store to be a bit of a mess despite it being early in the day, but I am sure that's due to a shortage of staff.”
“The store is managed very attentively. The inventory is well displayed and organized meticulously, so well that it clearly isn't a child's play area of grab and throw shopping spree type bargain bin purveyor. I like the eclectic artistic graphic design of the product, that is neuveax contemporary angst, yet fresh and stylish. Not necessarily mainstream, and yet not "dirty grunge," kid stuff either. Just a quick glance won't reveal the treasures you might miss judging the book by its cover; it's worth the time to delve in to investigate a more diverse wardrobe selection.”
“I found vans that I couldn't find at the vans store. There are lots of different kinds of many different brands of shoes! My sister announced that she wanted high top converse a few days before Christmas, I couldn't get them any where else but I was able to find the perfect ones her!”
“Recently came in looking for clothes for some upcoming job interviews. Wonderful staff here, especially Alyssa-I was very impressed with her. She was professional but warm and friendly, and I trusted her opinion regarding what I picked out! I'll definitely come back here:)”
“They didn't have the size of shoe I needed in store to trade in with the ones I bought from them online. So the associate called all the way to TEXAS to get the size I needed and had them shipped to the store for me to pick up. The Jordan 12's sold out EVERYWHERE quick in grey and white! Definitely greatful he made the calls to find them for me in the size I needed! He went above and beyond. I wish I could remember his name but Thank you thank you thank you!”
“Thank Grogu for brick and mortar shoe stores. If you are like me, it is impossible to buy shoes that fit well online. There is a good selection at this store and the rewards program is, dare I say, rewarding? Let's try and keep our brick and mortars open and shop local when we can.”
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“Obsessed with this place! I have a bag and multiple wallets. This is my go to gift for friends. I've had my bag for over a year and it's stayed in great shape. Such a unique bag that makes me feel like I always have a piece of Maine with me! They usually have sales around holidays so look for 10-30% off. You can also order online! I almost forgot - I have a pair of their keds sneakers that I get so many compliments on. I love supporting this local business.”