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“Staff at the Windham, ME location are always exceptionally helpful. I had a bag of recalled dog food that I returned but forgot to take a photo of the UPC code for poof of purchase. I called the store and a member of staff took and photo and texted it to me from their personal cell phone & wished my sick puppy a speedy recovery. Above and beyond for customer service!”
“I took a trip to Fleet Feet yesterday to get fitted for some new sneakers since my trusty Nikes were probably over ten years old and I need something reliable to train in for my first half marathon this fall. I’ve had so many folks suggest this place to me over the years but I never made the time.I’ve always had trouble with shin splints, which cause me to need to take long breaks between runs, which has hindered me from making any sort of progress in the sport. My feet have also started recently to go numb about 5 minutes into any sort of jog or run I’ve attempted.I learned a lot yesterday:1. Turns out my sneakers were a whole size too small! Apparently you’re supposed to size up from your largest foot (my left is 9.1 and my right is 8.7) This will allow my toes plenty of room to spread and take care of the numbness.2. My lower legs need strength training. I’ve always avoided lower leg exercises like calf raises because I already have monstrous calves, but I was told yesterday that when your foot strikes the ground, the lower leg takes on the force of 2-3x your body weight which makes COMPLETE sense to me (Calf raises here we go)!The verdict: I snagged a new pair of sneakers, and for the first time in YEARS… as long as I can remember, I FINALLY ran a mile in less than ten minutes yesterday (I haven’t been able to get below 11 minutes). I did pull a newb move and forgot my inhaler, so I had to walk a bit in mile three to catch my breath, but I could NOT be more thrilled about how the right pair of sneakers has completely changed the game for me!!! Hats off to Fleet Feet of Portland!”
“Maine Surfers Union is a good smaller sized shop that I've been to over the years. Each time I've dropped by Charlie and other staff have been helpful and super friendly. In fact, one time I really needed some Futures fins during a swell and couldn't make it to the shop for a while so Charlie offered advice over the phone to decide on my best size and arranged to meet up with me near my local surf break one early morning-how can you beat that for customer service?! When I walk into MSU one thing that pops into my brain is "quality" - good brands and well made products that you may need to pay a little more for at times, but will last. Haven't bought a board here, but am always curious what they have for shapes-they don't offer a huge selection of multiple racks full of boards but I like that they stock USA made quality options and they update on social media board orders arriving to give you a sense of what's available. Also offer some surf books, local coffee and local craft beer to go.”
“If you expect to be coddled (as reflected in a few of the 1-star reviews), this ain't your dive shop. If you want to talk to people who really know their stuff and are passionate about diving, who will spend a lot of time with you picking out the right equipment whether you spend a lot or a little, and who will go above and beyond to make sure you're in the right equipment, look no further. Just don't expect a BS sales person, the owner is very serious about what she does, and is very good at it. Be patient, wait your turn (it can get crowded here), and be respectful, and you'll find this staff friendly and accommodating.”
“Fantastic business. The owners are extremely friendly and professional. Have been using them for a few years to design and create our warm ups / tshirts for high school cheering. They are prompt, great communication, and very accommodating. Will continue to use them going forward!”
“Classic Army Store with New & Vintage products - fully stocked Airsoft products - edged products - apparal of all kinds - pleasent, professional staff - easy to get to and plenty of parking - a MUST visit store as you will be suprised at how much merchandise is in this cozy shop. AAA+++”
“Been a customer here for over 3 years now and I can say the staff here are fun, know their stuff and always go the extra mile to help. I’ll be a customer for many years to come!”
“I took their intro scuba class with Peter over the past few weeks. He was an great instructor and patient and made sure we knew what we were doing and why! I am very happy with my first scuba experience and it wouldn't have been as great as it was without Johnsons Sporting Goods!”
“Appreciate Scott for having integrity and honesty when it comes to buying gear. My kid may want something but he’s honest and will tell you if actually need something rather than waste your money.”
“If I could rate this more stars I would. Liam went above and beyond helping me pick out the perfect bag for all my needs and even helped me adjust the size so it was just right for me. If there were more helpers like Liam the world would be a better place. Definitely coming back! You have a repeat customer!”
“I couldn't find the type of shoes that I needed & the representative suggested 2 other local shoe stores that would probably carry dancing shoes. Wow! That is putting the customer first! Awesome customer service”
“Eddie Bauer is becoming the only place I will purchase clothing. It is very difficult to find durable, comfortable, stylish, well fitting clothing for men of my size anywhere else.”
“The best shoe store I've ever shopped in. Staff were pleasant, but Aaron went above and beyond, trying to get running shoes that would fit my wide feet. A great salesman and a super guy. Shopping there was 1 of the 2 or 3 highlights of my Maine vacation. Too bad South Portland wasn't closer to my home in Nova Scotia.”
“Jacob was very pleasant & helpful, I can't understand why they would move him to another store. The cashier who assisted with cashing out was very nice also. Unfortunately I forgot his name, But the staff needs to be more customer friendly, they never welcomed you to the store ask if you find what you're looking for etc. I see the manager Sam making the effort. And that's why I gave this store 4 stars.”
“By far the most organized and well stocked PÍAS I’ve ever been into. Left with one pair of hockey skates for my daughter and in-line skates for my husband & myself.”
“Lululemon is by far the best quality and best selection when it comes to athletic and casual day wear - bar none. I've been wearing their clothes for years, and they're great for traveling, exercising, or even running to the office on casual day. They continue to up their game with new designs and new features, while mostly retaining the classics that led to their success. Helpful staff and great clothing for men and women - love it!”
“Went in to get an accessory for my water bottle. I had to ask the manger for help because the one I wanted was in the back, and he was able to grab me one. The cashier Klarha was extremely friendly! Overall very satisfied.”
“I've never had 1st class customer service as I have at the Maine mall store. Every time I stop in for custom hats for my business, Tom has helped me and I am honored to have his help. This guy knows his stuff and has helped me design my hats every time. I'd swear he's the owner because he is highly knowledgeable and believes in Customer service. Tom is top knotch. As an employer in the service industry, I'd say Lids is lucky to have him and he's the kind of employee I search hard for. Thanks Tom!”
“The store is managed very attentively. The inventory is well displayed and organized meticulously, so well that it clearly isn't a child's play area of grab and throw shopping spree type bargain bin purveyor. I like the eclectic artistic graphic design of the product, that is neuveax contemporary angst, yet fresh and stylish. Not necessarily mainstream, and yet not "dirty grunge," kid stuff either. Just a quick glance won't reveal the treasures you might miss judging the book by its cover; it's worth the time to delve in to investigate a more diverse wardrobe selection.”
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“We purchased 2 of these for our girls (black Lab puppies) last fall to protect them during the hunting season. They put a lot of miles on them out in the back 40, and except for them coming unbuckled once in awhile, we have had no issues with them. The girls accept them being put on, really get excited when we do, as that is a key that we are going for a woods walk, swim, etc. Even though hunting season is over, we still put them on. True, a black Lab stands out against the snow, but these blaze orange vests help us keep track of their whereabouts as they scout the frozen tundra. We love it when we can buy American, get good quality, and not send $ and jobs overseas.”