Ashley HomeStore receives positive reviews for its quick and easy service, helpful sales associates, and efficient delivery. Customers appreciate the straightforward process, with many praising the courteous and knowledgeable staff. The delivery team is often described as on time, efficient, and customer-focused. Shoppers are generally satisfied with their purchases, such as sofas and kitchen sets, and find the overall experience pleasant. However, some express concern about the return policy, which keeps 10 percent of the purchase as store credit, leading to feelings that the store does not fully stand behind its products. Despite this, the business is recognized for good customer service, great financing options, and a smooth shopping experience. Overall, Ashley HomeStore is viewed as a reliable place to buy furniture with friendly staff and prompt service.