The Home Depot in Annapolis, MD, offers a vast selection of products, including tools, cleaning supplies, paint, kitchen cabinets, appliances, plumbing parts, lighting, and flooring. The store is known for its wide range of gardening supplies, such as flowers, trees, shrubs, and vegetable plants, especially with the arrival of spring. Customer service at this location has received mixed reviews. While some employees, like Tracey and Marvin, have been praised for their helpfulness and dedication, customers have noted a significant drop in staff availability. Finding assistance can be challenging, and long lines are common, particularly during busy times. Despite these issues, employees are generally polite and strive to help customers. Specific employees, including Kashaan, have been highlighted for their exceptional service in resolving customer inquiries and orders, demonstrating a commitment to customer satisfaction. Overall, while the store offers a great variety of products and has some standout employees, the need for more staff and quicker assistance remains a concern for shoppers.
They have the best delivery of any home improvement store I have purchased from. Small orders are typically a low price for a delivery and larger ones are typically accurate.
January 2026
Great staff! Thank you to the gentlemen who helped us out during the winter storm!
January 2026
Lindsay did a great job helping us with three different doors made of three different configurations. She was pleasant, courteous, and professional.
