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10AM - 6PM
2572 Solomons Island Rd, Annapolis
Shoe Stores
“WOW!!! What wonderful personalized service this store provided me! I met Elle yesterday and she started the process. She was attentive, friendly, and so helpful. Due to the permanent injuries I am dealing with, (and the fact that I arrived towards the end of the day and my bad foot was particularly painful, we decided I should come back early in the day and ask for Bill - who, she said, is particularly knowledgeable in fitting an injured foot). I arrived today and Bill was there at the front counter ready and eager to assist! As my orthopedic injuries pose challenges, he listened intently to recommend the best options for me. He asked questions, evaluated the wear pattern on my current sneaker, tested my arches, and went about pulling out sneakers to try. My goal was to find a general sneaker to provide greater support while I walk. (I try to do that daily). Such a fabulous experience! We settled on a puma sneaker that checked off all the boxes. Plus with a "runners loop" lace up, it made the sneakers even better. Bill checked for other color ways and I opted to have a different one than what I tried on. He ordered them and they are being sent to my home. Very grateful for all the time Bill (& Elle) spent with me to get the right (and left ;-) ) sneaker for my needs! Bill was friendly, knowledgeable, funny, and kind! THANK YOU!”
“What a fantastic experience! We were in town from S.C. for IL tourney and HAD to get to the store. Blown away by the amount of time and energy the staff spent on us. A very, very high touch organization.
They even do restaurant recommendations in you ask nicely.”
10AM - 8PM
2550 Solomons Island Rd, Annapolis
Shoe Stores
“Great selection, EXCEPTIONAL customer service from ALL associates, especially HOWARD. He went above and beyond to help me get over 12 pairs of shoes to try, some in different sizes and brands. He walked all over the store to assist me. I recently had a procedure on my foot, and I needed several shoes and sneakers with thick soles and some w/ extra cushioning. He found everything I needed, and I ended up buying 6 pairs. Thank you, Howard.”
“Great experience. 4 course meal was fantastic with a nice extra dessert for a birthday. Lots of selections to mix and match. My wife has celiac disease so everything was gluten free and there were no issues with that. In fact there was a special GF snicker doodle with our chocolate dessert fondue that is only available for those eating gluten free.”
“Stopped in today to get a linen suit for my daughter’s wedding in Jan (mexico) and the store manager, Wahleeha, was great, thoughtful and quick to get me fitted and ordered exactly what i wanted. Thank you W!”
“My mother and I had a great customer experience at this New Balance store! The staff is always friendly and helpful. Keegan recommended the 990s for my mother who suffers from an arthritic knee. He was patience and helped her try on several different styles until she got the correct shoe. Thanks Keegan and the rest of the staff, you all are great!”
“I've been going here for years and Jacqui is amazing! The best medical pedicure she has really helped me feeling more confident with my feet again! Wonderful massage and conversations ? if you want a 1st class Pedicure go see Jacqui!!”
“let me just tell you, Jessica is the most wonderful human on this earth! We come from far and not too often but she makes the trip worth it every time! She remembers my family and I and goes above and beyond every time!!! My parents are buckle obsessed and i normally just tag along! Jessica had me walk out this weekend with my first pair of jeans EVER!!!! 26 years jean free she is the only person to have ever made me even willing to try!! she was supportive the whole way through and gave me tons and tons of options!!!! all the staff is so wonderful my family and i always feel so great walking in knowing how welcomed and friendly they are!!! the store is very clean and well kept! they provided the best customer service i have ever seen!”
“I'm a fan of vans so they will always get five stars from me. The store was neat and organized and service was quick and efficient. Had the exact pair I was looking for, in stock, and in my size”
“There are so many clothes temptations here. I went in looking for Farm Rio clothing, in particular their dresses. The staff was super friendly and accommodating to my requests. The store is well lit and meticulously organized. They did have the brand of clothing I was looking for however what they had in stock did not work for me this time. Looking forward to returning.”
“Am in MD from another state on an extended visit to care for a sick family member. When taking a break, I wandered into a Talbots while walking around an unfamiliar Annapolis mall. I found one of two sweaters I'd purchased at my local Talbots that I needed to exchange for smaller sizes, and a beautiful coat that was a size too small. Having no coats in the needed size and color in the store, a salesperson hepfully located the coat and the other sweater I wanted to exchange online so I could have them sent to my home. At checkout I realized that the sweaters I'd purchased at my home store had been purchased at a greater discount than at that the current sale. In order to create an even exchange, I went back to the home I'm visiting to retrieve the 2 discounted items. (Are you following this?) 45 minutes later I was back at the store with the 2 sweaters for exchange. At checkout, a different salesperson discovered that both the sweater and the coat were no longer available online. Just 45 min later!! THIS wonderful salesperson volunteered to search Talbots' system for store returns. She quickly located BOTH items in 2 different stores in other states. She called each store. It took a few minutes for employees in each states to physically locate the requested items, but ultimately, the Annapolis employee helped me to secure both items for home deliveries. Talk about service above and beyond!! So very sorry I didn't get the names of these outstanding employees, but grateful that they helped to lift my spirits during this stressful time.”
“Stopped by to grab 2 new pair of shoes.Fern and Samantha were awesome.Got home, changed, and went to pick up my 3yr old from daycare. As I'm picking him up, we noticed one shoe had a small blemish.I didn't have the box, I was literally wearing the shoes, and we live 30 min away so I stopped by the store just to see what we could do. Totally figured I would have to come back with the box but I rolled the dice anyway.They waved as I walked back in, as we had a great chat earlier, and I showed them the issue. None of us noticed until after the original sale. Best exchange I've ever experienced. We all got a good laugh out of it, they swapped them out and fixed the issue on the spot. I also noticed they had several other shoes I want so I'll be back very soon!Thanks again ladies, much appreciated. Love the shoes.Props to Fern and Samantha”
“Went in Saturday before Black Friday & the staff was BEYOND AMAZING. Clean, organized & went above to help my wife and I. The service there compared to their Arundel Mills location was night & day! 99/10 would recommend, also Store Manager & two young gentleman were a pleasure. If you want great service, shop there.”
“I don’t usually leave reviews, but I had to take a moment to shout out Kayden at Under Armour — hands down one of the best retail experiences I’ve ever had. From the moment I walked in, he was professional, friendly, and incredibly helpful. I came in with a vague idea of what I needed, and Kayden somehow helped me find everything — sizes, styles, and even a few pieces I didn’t know I needed until he recommended them.
He was super efficient without ever making me feel rushed. You can tell he genuinely cares about customer service and knows the brand inside and out. His energy, attention to detail, and positive attitude made the entire experience smooth and enjoyable. If every store had a Kayden, shopping would be a whole different world.
Give this guy a raise — he’s a rockstar!”
“I just want to thank Mary and Lauren personally. Mary had a very adaptable, warm, and helpful energy when helping me invest in my interview suit. Lauren also tag-teamed with Mary to help me get the best experience possible at White House Black Market. Definitely consult with them if you're looking for detail-oriented, welcoming individuals who put very specific care into the work that they do. Thank you Mary and Lauren again.”
“I ordered a pair of shoes online and went to pick them up afterwards. The process was very good, I received the email stating that the shoes were ready for pickup, went in tried them on and left. The young lady that waited on me was very helpful and courteous, made the process smooth and easy. I have bought several pairs of Skechers shoes lately as I find them very comfortable.”
“Staff is unmatched. Need to find an outfit for my wife to give the biggest presentation, and the associate Daniella, was quick to pick something out that was perfect! 10/10 would come back”
“The store manager is great at Overlook Boots. They have a really good inventory in the back so I didn’t have to wait to get my size. Thanks for the Thorogoods!”
“Nordstrom Rack is hands down one of my favorite places to shop! They offer amazing deals on high-quality, brand-name clothing, shoes, beauty products, and accessories. The variety is fantastic — whether you’re looking for stylish outfits, designer bags, or skincare favorites, you’re bound to find something you love.
I recently picked up a C.O. Bigelow lip balm here, and I’m obsessed! The prices are so reasonable for the quality you’re getting. The store is well-organized, and the staff are always friendly and helpful, making the shopping experience even better.”
“I was very pleased with my experience shopping for running shoes here. After explaining what I was looking for and some problems I've been having with pain due to running, Ashley, the employee that assisted me, offered me some recommendations on shoes that would fit my needs. When I realized, after buying the shoes, that they weren't the correct size, I was helped by the same woman in the same helpful, efficient manner. Definitely recommend shopping here!”
“Our very first time in this store, much less any other location. While it's not a store we've visited before, it most certainly will be one we visit in the future. They had exactly what my wife wanted, and the best thing is that they have a secret gem of a complete gentleman by the name of Clarence. Hands down they better give this man somethin. Customer service was on point, as well as his over all approach to us and other customers. Prices are reasonable and store is clean. Buuuuuut we gotta give Clarence some serious props!!”
“We went in here on a Friday night to look at what they had for slippers. They were having a 50% off slipper sale. We both found some that we liked. The worker was very pleasant and helpful in finding something that fit each of us. Clark's shoes, overall, are always very comfortable. We feel like we got a bargain with their sale going on.”
“I ordered an outfit online, and it was too small. I was very pleased with the sales people in the store at the Annapolis Mall where I went to return it. They were pleasant, helpful, and efficient. I will be back.”
“really a benchmark for customer service. whether one is in store or speaking to someone on the phone, the women are always personable, knowledgeable and willing to investigate if required. I appreciate every employee I have encountered over the years!”
10AM - 8PM
30 Annapolis Mall, 97, Annapolis
Shoe Stores
“Store in Annapolis Mall has the best manager name Nicki. She was sooo helpful and wonderful personality. Wish more places cared for their customers as she did. Thank You Nicki.”
“These girls are the absolute best I wish I got their names but every time I go in there they are so sweet and helpful!!! I went in looking for an outfit for a concert and asked them to help me style a piece… so helpful and the best… thank you guys !!”
“Was shopping there recently and had never purchased shoes from Johnston and Murphy prior.Was somewhat indecisive but Amina and Lisa (the latter I found was actually an assistant manager at the Queenstown location filling in) were nothing but courteous and very helpful in helping me find the perfect pair.”
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“Sean was amazing! He was patient, kind, and honest while helping me find the right running shoes. He took the time to walk me through the full test and made the whole experience easy and enjoyable. Highly recommend working with him!”