Advance Auto Parts, located at 6209 Kenwood Ave in Baltimore, offers a wide range of automotive aftermarket products along with various free store services. Customers can find leading brands such as FRAM, Carquest, and DieHard® batteries. The store provides free services including battery testing, wiper installations, engine code scanning, and battery recycling. Signing up for the Speed Perks loyalty program allows customers to earn points for discounts. While many customers appreciate the professional and helpful staff, experiences can vary. Some have encountered slow service, with long wait times and frustrations over checkout procedures. However, standout employees have received praise for their exceptional customer service, going above and beyond to assist customers in urgent situations. Despite some uncomfortable interactions related to discussions on personal topics, the overall sentiment leans positive, with many recommending the store for its knowledgeable staff and variety of products.
Thank you Amber, your customer service is top tier.
February 2025
I needed a valve cover gasket because I had oil getting into my spark plug. When I called the gentleman said that they had one left in stocks but he asked me if I could hold on so that he could go and locate the part for me. After a brief hold he informed me that he had the part in his hand and it would be ready for me... read full comment
November 2023
Great, efficient, friendly, and fair place to be for your vehicle needs.
