Advance Auto Parts, located at 6209 Kenwood Ave in Baltimore, offers a wide range of automotive aftermarket products along with various free store services. Customers can find leading brands such as FRAM, Carquest, and DieHard® batteries. The store provides free services including battery testing, wiper installations, engine code scanning, and battery recycling. Signing up for the Speed Perks loyalty program allows customers to earn points for discounts. While many customers appreciate the professional and helpful staff, experiences can vary. Some have encountered slow service, with long wait times and frustrations over checkout procedures. However, standout employees have received praise for their exceptional customer service, going above and beyond to assist customers in urgent situations. Despite some uncomfortable interactions related to discussions on personal topics, the overall sentiment leans positive, with many recommending the store for its knowledgeable staff and variety of products.
I got helped by David, which was the manager, and Eddie was the coworker that helped ringing me out the replaced my battery. They were extremely kind very helpful and I don’t like things going wrong with my car, but I like that if something does, I’ve got people I can trust and really like.
May 2026
Love coming here! Wendy is just awesome. The entire staff is wonderful too. Always a pleasure coming here. Amazing people here. Just amazing experience!
February 2026
Very nice staff and worker named Jihad helped my dad with his car battery and made sure it was tightened well and handled my dad’s car with care. I highly recommend him! He makes sure battery is placed correctly and handles your car with care and is very respectful!