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“We've been working with Improve Your IT for over 6 years and have never been anything but satisfied. We're always able to get through to a person with every phone call, and every issue is resolved and then followed up with a courtesy check afterwards. I'd absolutely recommend any business concerned about the security of their clients' information and privacy to contact Improve Your IT for peace of mind and ease of doing business.”
“I just wanted to take a moment to share my great experience with the T-Mobile customer service team, especially Jay. They were super helpful when I was upgrading my phone. From the start, the team was friendly and knowledgeable, guiding me through the options available. Jay really took the time to understand my needs and helped me find the perfect phone that fit my lifestyle. I felt supported throughout the whole process, and I couldn't be happier with my new device. Huge thanks to Jay and the team for making my upgrade experience seamless and enjoyable!"”
“NuWave a place of growth and development, I have such gratitude for my workplace and I’m honored to work for such an excellent organization. I am thankful for Mr. Damon and Ms. Angel for giving me the opportunity to showcase my passion for human services”
“Amazing staff and GREAT customer service! Justin went above and beyond to get my iPhone restored. Jamia was so pleasant and resourceful too. Thank you for all that you do TMOBILE MONUMENT ST CREW ✨”
10AM - 7:30PM
1401 E Cold Spring Ln, Baltimore
Internet Service Providers
“The young woman who waited on me several times because Ian a senior citizen was very polite and patient with me because my situation took place over a period of three days and she remained very nice and command because of her I can send this message to you please reward her in some form or fashion understanding and patience was very appreciated thank God for her she’s Great”
“Had port networks installed after two years of xfinity (which was horrible). It was nice talking to someone real on the phone.The two technicians, Matthew and Brandon, who came to help were amazing and extra friendly. They were professional and set up everything in an incredibly organized way. The internet also runs well, so no complaints at all. I can't recommend them enough!”
“I don't frequent this location often. The Entire staff was female, aside 1. They were all team oriented and worked well together. They displayed adaptive customer interaction skills and are clearly able to multi task. I appreciated the ambiance and support I received from the moment I entered until I returned home task accomplished. I was able to trade out an old modem for an updated one, not the newest one which sucks but I guess.”
“I tried to set up my new S25 Ultra by phone, when I got disconnected from the Verizon customer service rep I drove to the Verizon store on Fleet Street. Allysa was amazing! She was helpful, reassuring, and communicated often with updates on getting my phone set up. Highly recommend Allysa. Thanks for setting up my new phone!”
“I broke my phone and needed a new phone all of the staff went over and beyond to help me out. I most definitely will be going back. Big shout out to Jason especially.”
“I've been using this Boost Mobile Store for cellphone service since 2014. The representatives have been nothing short of professional, efficient and cordial in so far as customer service. I don't remember ever leaving this store unsatisfied with an agents attitude or otherwise Boost Mobile representation.”
“I went to this store because I needed help transferring my esim from my iPhone to my OnePlus 13. It literally took less than 10 minutes and I was setup with a physical sim too. The guys who assisted were awesome and saved me from a weekend without a phone!!!”
“Neshia stopped me from switching to metro pcs and I'm glad she did she gave me a better deal and she was so helpful with me and my sister I will always go to this location!!!”
“Stephanie is extremely great highly professional, poised and definitely a great positive person with an uncountable amount of patience. She is diligent in her work & I hope that she sees this review. Be kind to others and others will be kind to you!All the best,Mr. Davon”
“This is a great location with knowledgeable staff with excellent customer service! Store Manager, Justin, is patient and kind. He is even Spanish speaking so he can assist a variety of customers. The rest of Justin's staff have great customer service skills as well. Very good people here.”
“I have been with boost mobile for over 10 years nd I was with out a phone for 3 goin on 4 months but with the help off the 2 young beautiful female who worked the morning of 12/10/2022 I walked out there a very satisfied customer…….Keep up the great work”
“I went to Boston street xfinity store to buy a iPhone 16 pro max and Darrell the sale consultant was very helpful, I got what I wanted and help me out with rewards and help me as well get an iPhone and Apple Watch and phone case and got my brother an Apple Watch I would highly recommend him for anyone that needs help and he deserves a raise”
“I had a very pleasant visit at the 6864 Reisterstown Rd location at store#8144 the mobile expert Shaun B helped me .He was very pleasant he answered all my questions and fixed all my issues and concerns. He even went above and beyond and called customer service to fix a problem i wasn’t even aware of. I appreciate his excellent customer service skills you guys need more employees like Shaun !!!”
“I had the best time today upgrading my android to an iPhone. I was not sure what to expect but I have to say Lisa and Rosa exceeded my expectations today!!! Kudos to the other agents in the store. I had a very pleasant experience with the entire staff when I was there even if they were not helping me directly.”
“Hi
I Really Value The SALE EXPERT
Mr.Tshepho M. Professional Attitude ? &Personal Enter Action, He Was Knowledgeable Of My Cellphone ? Questions & Issues.
Give Him A Raise, He Made Me Feel Important As A Customer .
As I Wiseness The Inappropriate Behavior Of A Customer, The TEAM AT THIS LOCATION WORKED TOGETHER TO AID & SUPPORT THE INDIVIDUALS NEEDS EVEN THOUGH HIS WAS DEMONSTRATIVE.
I Would Like Everyone At This Location To Know & Be Celebrate . THANK YOU VERY MUCH
Mr.Norman Cofield
?????”
“Horrible store . Went in to up grade my phone the KIDS there turned it in a debate why i wanted to up grade .hire kids there please have responsible mature adult . In store”
“This is an excellent service and I'm delighted to be a customer. I use Gigstreem's residential service in a residential building in Brooklyn. The speeds are steadily about what we pay for; the service suffers no outages or blips; and customer service is responsive and friendly.I particularly appreciate the personal touch you feel from working with a smaller company.Update after one year: We've been customers for one year now. Still very happy with the service. It has been flawless - always available and always fast.”
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“I had a great day at T-Mobile today. With a wonderful employee called Taleah, she is a wonderful employee! She spent 2 hours with me and help me set up my phone And reset my phone. I think Taleah need a big RAISE. and also Be PROMOTED. She is a very Smart beautiful young lady. Taleah thank you so much, and I wish everybody's like you. You are blessed. Keep up the good work.❤️❤️❤️”