At the XFINITY Store by Comcast in Baltimore, MD, customers can subscribe to various services like Mobile, Digital Cable TV, High-Speed Internet, Home Phone, and Home Security. The store also offers payment options and equipment exchanges. Although this location is busy and wait times can be long, the employees are described as kind, knowledgeable, and attentive. They greet every customer and set expectations for wait times. The staff is professional and personable, providing outstanding service in a clean environment, making customers feel appreciated and well taken care of.
Over the course of 3 and 1/2 weeks dealing with a technical problem, Aleesha and Cedric were remarkably helpful and professional. Aleesha pursued every possible avenue to address the issue and followed up regularly with me until it was all resolved.
June 2026
It’s always a pleasure coming here because their sales rep Kat is a problem solving, delightful conversationalist and she’s so welcoming !
May 2026
Nard was so helpful and knowledgeable. He was patient with my mom and I also! Definitely a great location!
