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“Those bad reviews are outdated. Customer service here has been exceptional. There’s always a warm welcome. I appreciate the friendliness. Everyone is always extremely helpful. If only it had a drive thru which is only caveat.”
“It was perhaps the best experience I ever had at a bank. The staff is very caring and provide the service to the best they can. They are all very knowledgeable and know very well what they are doing. Sometime you need an opinion from someone who is subject expert and that's what we get from the staff at this location. I must say Amber Ernsthberger and Njegos Paunic are above and beyond! Thank you.”
“Using the site to figure out RMD was really easy. The information was also very straightforward and beneficial. They also provided information on local branches which I will use in the future.”
“All the staff there are super friendly they know exactly what they're doing. They're not slow. Also they are human and what I mean by that is they show emotion enthusiasm hakim was a wonderful associate there. I couldn't be any happier than this location. Sometimes I'll drive out the state just to this one because it's my favorite. Excellent service”
9AM - 6PM
12 E 25th St, Baltimore
Investing
“I'm a PNC client, savings and checking. I really think that PNC customer service is just fantastic in this day and age, that's why I have an account with this bank. I loathe M&T bank. I couldn't even post enough horrible comments about that organization. Enough said but the only negative about PNC is their lack of branches where I live and the lack of ATMs at the 25th Street branch. There's one ATM and over 5 miles to another branch since they closed the 33rd Street branch in the Giant food store a year ago. When going to the ATM on 25th I am constantly waiting a very long time with customers unable to operate the ATM due to education negativity. These inner city individuals cannot understand how this ATM works which causes alot of frustration for others that have common sense to push buttons for navigating your account. I've waited over 20 minutes waiting for an individual to draw out funds but are not educated enough to work a simple ATM.. it's amazing that these individuals are able to spend free money but are unable to make a simple withdrawal from a ATM..”
Investing
Investing
Investing
Investing
Investing
Investing
“James M. review update: I called Stansberry research and was helped by a nice lady. She explained that I purchased a service one year ago. I have several. It had an autorenewal. I either forgot about the renewal or did not read the entire contract. She said that I had 30 days to cancel. I cancelled and received a full refund in in seven business days. I do read the investing information I receive from them. I would give them five stars for their customer service and four and a half for material content.”