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“We needed a basement waterproofing sealer and the only store in Baltimore that had it in stock was the Fed Hill Ace. Within 15 minutes of the online order it was ready for pick up. The team onsite was ready for me as soon as I walked in the door. Great experience. Knowledgeable staff. Speedy response. WINNING!
Thank you, the Dewar General Contracting team.”
“Vince... a very gregarious and knowledge owner/salesperson. It was a pleasure visiting his store for the first time and meeting him. I learned it was a family business that he's now run for decades. The store is packed to the ceiling and displayed attractively out front, with just about everything you'd need/expect in a hardware store (not lumber yard.)I'd called in and he was able to salvage the correct part for my lawn mower from one that was located "out back." He saved me approx. $20 by getting me the handle I needed, which didn't have it's own individual part number, without having to by the whole self-propel control unit.I will return.”
“I was able to come in, get several items I needed desperately, and get them quickly. The staff they're all knows me and they always say hello. I've been coming here for a while, and since it's a big store - 2 selection is very very good. When you top that off a store personnel and seemed to know their product line and the trade, it's a natural that this would be a place I would gravitate to. Go get them! Two thumbs up, worth the trip.”
“The staff was knowledgeable and attentive, Maritza was over the top, very courteous and friendly, it was a nice surprise learning that she speaks Spanish, made my experience more personalized even though I speak English but it nice to communicate in your language when someone at the store speaks your language, great experience over all.
Vengan y pregunten por Maritza, les atenderá muy bien. Thanks Maritza.”
“Yasy is amazing! She really knows the products and takes her time to explain the benefits of choosing the right one. The store is always clean and organized, and the team is great. Honestly, since this store got a new manager my husband and I haven’t gone to any other Sherwin. We hope it stays this way because this location is close to our home and super convenient.”
“Not only was your staff helpful, but he took the time to go over my options for the project that I was working on. Very polite, considerate, and knowledgeable about the product.”
“Helpful and knowledgeable staff. One big improvement needed: paint parking lines in lot. Customers park all over the place and when it’s busy the need for the lines is definitive.”
“I came in looking for a specific metallic paint color finding only your Fort Avenue location was the only store to carry the metallic paint and had only one gallon of silver left. The color I needed was a champagne nickel. The young woman who was waiting on me said she could try to mix the color if I could show her a sample of the color. I pulled two chips and said it was between those two. Well when I came into pick it up several days later I was simply amazed. It was the perfect color, spot on just what I had wanted So very Pleased! Lauren rang me and mixed a quart accent color and was very helpful. For anyone looking for a specific color or paint and knowledge Your the Company to go to. Sincerely, Billie Fraley”
“I had a great experience at Sherwin-Williams thanks to Patrick. He was the only associate working, yet he handled everything with excellent service, a positive attitude, and impressive swiftness. He fulfilled all orders efficiently and kept a smile the whole time. Definitely deserves recognition!”
“Javier was extremely knowledgeable and polite, he walked me through the different products and applications to find the right product for me. I was looking for something robust and he steered me to Scuff Tuff. Thanks Javier!”
“Would 100% recommend McCormick Paints. In the past I shopped at Home depot but gave McCormick Paints a shot. I was pleasantly surprised at how much value a local company and smaller business like this can provide. They took the time to consult on colors, quantity and their expertise alone saved me a lot of time and money. This is my new paint store for sure.”
“My go to Grainger store due to location. I always have a good interaction at this location. Although I frequent this location, today I’m leaving a review because Becca was more than patient and very helpful with me while having trouble finding my company’s account. While others weren’t so helpful, she stood by while I gathered all information needed to find the account and made sure I was able to pay to the right account.”
“Staff very extremely helpful. Visited store 3 times in 2 days. Were touching up walls after parts of walls were opened to access plumbing through out house. Paint matched prior colors which were 11 years old perfectly.”
“I arrived at the Sherwin Williams store today, Sunday , almost at the closing time. Many employees would have been
annoyed seeing a customer needing help at that time. But not Isaac! He was so genuinely pleasant, kind and very knowledgeable. He helped me through a multitude of greys…and gave me some expert advice. I now have 3 choices…any of which would be perfect.
Thank you, Isaac!”
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“I'm always so grateful for Falkenhan's. The staff are incredibly helpful and go miles beyond what is necessary to make sure you get what you need. Today one staff member came up with a brilliant solution to a challenge I was facing - I would never have thought of it myself! Come to Falkenhand's for a far better hardware shopping experience than big box stores and online.”