U-Haul Moving & Storage at Washington Blvd offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, self-storage units, portable U-Box containers, hitch installations, moving and shipping boxes, propane, and online reservations. Customers appreciate that the staff consistently provides good customer service, with many mentioning friendly and helpful employees who go above and beyond. Several reviews highlight staff members who are kind, professional, and attentive, with one customer noting a staff member's genuine compassion during a difficult time. The team is known for greeting customers by name and making the rental process smooth and efficient, often resolving issues quickly, such as billing concerns. However, some customers have experienced issues with the storage units, citing poor lighting and high costs for long-term use. There are additional fees, such as a $30 late fee and overlock charges if payments are overdue by a week, and no refunds are offered for early departures. Customers also noted that some units had redlocks upon move-out. While overall experiences are positive, a few mention that trucks can sometimes be dirty, with one reporting a dirty steering wheel that stained their hands. Despite this, the convenience and availability of rental equipment are frequently praised, with quick pickup and friendly inspections. Overall, U-Haul at Washington Blvd is seen as a reliable place for moving supplies and storage with friendly staff and good service.
Dallas and his friend did a super professional job. They both had great attitudes and despite having serious ice issues around d the property, both of them were able to negotiate the ice without hesitation or issues. They worked very quickly and efficiently. I am very happy with my experience with them !!!
December 2025
The location was very convenient (my home and Home Depot) was within 10 minutes. Mr. Ralph and his female colleague were promptly working and on time for me to receive my rental. Again, the service was great and quick. I definitely recommend.
October 2025
The store manager Ralph is cool, and the store associate Terrell(hopefully I spelled his name correctly) have good customer service. The lady Nayenta(if that’s how you spell it) has a very confrontational approach to her job. I think it sours the experience for most people that do business here.
