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“Trellis is such a wonderful rep at AT&T today. He's so helpful,respectful and professional assisting me today.
I really appreciate him and ? professional.
Thanks so much.”
“Izzy ROCKS. He explained what the repair issue was with the laptop and what I should do if any problems arise. I appreciate the service. I have the same satisfaction as I had when I purchased this laptop over 18 months ago.”
“Jordan was incredibly nice and very helpful. She made what I thought was going to be a long drawn out experience one of the easiest things I did that day! She was amazing and I love my new phone and I would definitely recommend them!”
“The young man that works here is very nice, but there not open during the hours stated, they are at least 2hours late. Open like 9 or 10, I call before i drive up there”
“Syed was so awesome he finished my phone in a timely manner which was wonderful. Also made sure that everything is working before I left. I would definitely recommend.”
“John the GM deserves way more than whatever it is, he is currently making. Polite, knowledgeable, and genuinely cared about my individual problem. He helped clean up the mess that Ed at the Boston Street location caused, and it was bad. John even got me wireless internet for my home. I didn't know AT&T offered internet, let alone that I qualified. John was personable and informed me that he is transferring to a Virginia store. What a shame! Thanks so much John!”
10AM - 7:30PM
3733 Eastern Ave, Baltimore
Mobile Phone Accessories
“I’m literally In Awe with the quality ,and efficiency that MsJoyce has orchestrated today!! She’s kind patient and helpful! Thank you so very much for your stellar customer service!!???? Muchas gracias ☺️ y eres una Estrella”
“Elijah is a great addition to the AT&T team. We had an issue after coming over to AT&T from Verizon that was more technical in nature. Unfortunately, AT&T has a policy where there were no authorized users can be added for a full month. That meant we were just supposed to Have an unresolved issue for that period of time unless the account holder became available. Elijah was gracious enough to handle the issue for us, give us feedback and insight on what the issue may be, and take time out of dealing with customers in the store. He was patient, knowledgeable, nice, and the store environment was clean, calm, welcoming.”
“Received the best service ever from Ada. Had to finally replace my very old phone and she was able to transfer all the information I wanted off of my old phone despite some issues. Thank you Ada, you are the best!”
“5 stars isn't enough! ? The team at this Cricket Wireless location was absolutely amazing! They helped me add a line to my account and made the whole process super smooth and easy. But what really impressed me was their dedication to finding me the perfect phone, even on a tight budget. They went above and beyond to work with me and find a solution that fit my needs. The staff was knowledgeable, friendly, and efficient. I'm so grateful for their help and highly recommend stopping by if you need any assistance with your Cricket Wireless needs!”
“Devin W. was nothing short of amazing! Me being a new customer and needing assistance with an online approval where he finalized everything and I did not have to wait for my phone in the mail! In addition to calmly handling a frustrated customer who came in aggressively. Devin W. is very polite, informative, patient, and reassured me that I’m with a great company after I became discouraged from another location.”
“super affordable with great coverage and no hidden fees. The app makes everything easy to manage, and even international travel is simple with their roaming add-ons for travel. Highly recommend + great costumer service”
“The owner is a super nice person and genuinely friendly.
Most of my interactions have been picking up UPS packages that I have delivered to his shop. It's a great option for people that live in the city and work during the day as it eliminates the anxiety of worrying about the package falling into the wrong hands. I have also had several questions answered about cell phone and computer issues answered. So good to see small business owners providing worthwhile services our community!”
10AM - 7:30PM
3806 Eastern Ave, Baltimore
Mobile Phone Accessories
“Its a great store. The staff is really customer oriented and will help you if you're in a tight situation. They're really nice people. All you need to do is ask them and they'll find you some sort of discount. This store is just as good as verizon was to me for customer service years and years ago with my first cell phone and home phone bundle. But Verizon got too expensive for me...although they had great customer service too. I haven't seen the equivalent until the last few years I've been with boost. The store on 25th and Charles street I'd the absolute best store with the best customer service you could ask for in a phone service provider. If you are with metro pcs or t mobile, switch to boost.You won't regret it. They'll even help you with your bill if you can't get the cash together one month..they'll let it go and you'll be a month behind but you gotta tell them before you're service is cut off or their hands are tied. Its still corporate. But this is a small town feeling of a store because they really care about the customers and their satisfaction.”
“Customer service is amazing, they go far and beyond to make sure all your inquiries are met. I will strongly recommend you come to this store for phone repairs, acquire a new phone, get a line with Boostmobile and much more. I really appreciate these two gentlemen’s services.”
“... I've been dealing with this particular Boost store for over 5 years now, and I probably be coming here for another 5 years, I have no problems with this Boost store whatsoever👍”
“This is actually my second time using their services. The first time was to fix my son's Nintendo Switch Lite in 2022. The man was very honest and let me know that those products were defective. This time my phone's charging port needed to be replaced. It was replaced within 30 mins while I was in the mall and the prices are reasonable!! I would absolutely recommend their services.”
“I was her with my broken screen and syed help me with a reasonable price compare to other mall compeptirers..and clean my charging port for free of cost mostly recommended my freiand and family people to him..”
“I've been using this Boost Mobile Store for cellphone service since 2014. The representatives have been nothing short of professional, efficient and cordial in so far as customer service. I don't remember ever leaving this store unsatisfied with an agents attitude or otherwise Boost Mobile representation.”
“They lazy they tell me they have no way in talking to customer service they going call them from my phone so I could do all the talking like what do they get paid for . I am good on them i wont come back.”
“?AWESOME Customer Service here! Located on the 2nd level within Mondawmin Mall. Very easy to find. Nice Little Open Storefront. Sales guy was very Professional, Welcoming, Knowledgeable, Friendly, and Super Helpful...but WATCH the Sales Agents: They Are Very Good @ UPSelling here; you will walk away having spent WAY more $$ than you had intended esp the Accessories !?? With Agent's Diligence, Still managed to find a Budget-Friendly phone with everything my brother needs to game on it, etc. Did receive a Quality Experience & Quality Items too. Agent made sure Every Detail was taken care of and all my brother had to do was simply walk away with his Upgraded New Phone. Thx, Highly Recommend.✌️”
“I came here too day looking to switch. They have really good deals on all their androids. I prefer iPhones, so I got an iPhone 11. It was under $250 for everything (including my service)!!! I got hbo max and unlimited internet! The girls there definitely know their stuff! They took their time to set up my email and got my hbo max working right away! My kids and I will enjoy watching movies all weekend. I’m one happy camper right now! Definitely recommend this place!!! If I could give it 10 stars I would lol”
“Alton was an INCREDIBLE help in getting our new phones set up and walking us through our package options. If you’re thinking of switching to Verizon or getting a new phone, talk with Alton!”
“I bought my new smartphone overseas and did not know it can't be used in the US without unlocking it first. To be honest I was very stressed it is something I can't solve and I want to thank you for your professionalism and the non-time consuming service. I'm glad I did not have to buy a new phone since you managed to help me”
“I want to give a big shout out to Malique Bowen, he is definitely the best. I went to purchase a new iPhone and he assisted and serviced me extremely well. I came back the next day to have my daughter privacy screen added and he was very respectful and helpful once again. She did recommend that you come and see Malique for all of your electronic needs. Thank you again Malique☺️”
“I met Kelly an attendant of AT&T at 8200 perryhall blvd.Her proffesionalism in customer relationship is far much beyond the best,she handled my case in the best way ever.She is a 5star”
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“I love mobile lizard! I am very clumsy and have cracked my phone screen twice (even with a screen protector). They have great pricing (available on website, much cheaper than at Apple Store) and you can generally walk in. I would call just to check that they have your part in stock but I would have had to wait two days for an Apple Store appt and I was in within the hour here!”