Firestone Complete Auto Care in Bel Air, MD, has been helping customers since 1926 and is recognized for its exceptional auto care service. Located at 702 Baltimore Pike, this one-stop shop offers a wide range of services, including tire sales, oil changes, brake inspections, and engine repairs for all makes and models. Customers appreciate the friendly and helpful front desk staff, particularly highlighting the excellent service from team members. Many reviews commend the honesty and transparency in pricing, with customers often receiving updates on their vehicle's status and being treated with patience, even when asking questions. While most experiences are positive, one customer expressed dissatisfaction with the high cost of brake service. However, others noted that Firestone provided quick service at competitive prices, often lower than local dealerships. Overall, Firestone Complete Auto Care is highly recommended for reliable and affordable auto care solutions tailored to individual needs.
The team at Firestone is awesome! Heather, Chris and Henry are extremely helpful and knowledgeable!
July 2024
Had an emergency far from home, luckily I found a Firestone. I was greeted by an associate there, Chris who was able to get me taken care of and back on the road quickly. His customer service couldn’t have been better. From now on anyone who asks me where to go for tires in Bel Air, this is the place I’ll be sending... read full comment
June 2024
Brake service was done a bit earlier than requested and for exactly the price quoted. Very satisfied
