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“Outstanding service! I highly recommend this shop to everyone! I stopped in as a walk-in with low tire pressure; the team (Nate and his colleague), were welcoming, professional, attentive, and made the experience seamless from start to finish. Edward, the technician, quickly performed an inspection and accurately diagnosed the problem (a nail in the right rear tire). He communicated the issue and solution clearly and completed the repair with impressive speed, efficiency, and precision. What truly set this experience apart was the customer service; even during my brief wait, I was offered refreshments and treated with genuine courtesy. It’s clear this establishment values its customers and respect, and I’ll absolutely be returning in the future!”
“10/10 SHOUT OUT TO THE J’s the guys were amazing! If you’re in the Harford County Area and need tire, break, or rim service please give these guys a call they will get you right and give you the best experience EVER!!”
“New in the area. Needed a tire repair they did it on the spot great place and friendly . I will be returning as I have a few cars and always in need of a good shop.”
“They've never disappointed me. Whether a simple oil change or a total engine replacement, they always outshine other local shops, chains, and dealerships. Trust them; they've never let me down.”
“The salesman was very helpful with any questions I had. Showed me around and where I need to go for any maintenance checks on my car. If I have a question he gets back to me right away. Was very patient with me during the whole car process. Not pushy like other dealerships.”
“What a great group of people that work here I tell ya. Yall keep up the great work!! I’ll keep bringing my vehicles here! The one by the festival in bel air! Ahhh that Shawn, what a character! Makai, very kind and professional. Alex, wonderful technician! Joel, very patient and kind. Huge shoutout to Keith & Ali!!! Thanks Mavis Team!”
“Just great all-around service! Super friendly on the phone and in person. Fantastic pricing. This is the only place I'll go for tire work moving forward - you can't go wrong here!”
“This was my first time visiting Mr. Tire, and I had a great experience with the service today. The staff was very friendly, professional, and everything was handled in a reasonable amount of time. The service was high quality and the price was fair. I will definitely be coming back!
My only note is that the parking lot at this location is a bit limited and can be difficult to get in and out of, but the excellent service makes it worth it. Highly recommended!”
“I just took my vehicle in because I heard a loud sound at my right rear of the car when I put the brakes on. It sounded like a motorcycle was pulling up next to me. I took it in this morning, they diagnosed it quickly and found that the brakes were metal to metal and needed to be replaced . I figured as much and I was expecting that , but I was not expecting to be told that my front right something or another was leaking oil and fluid. It would cost $903 to repair. When I got over the shock and got up from the floor I knew it was something that had to be done, and they had to order the parts. Very quickly after they revived me and gave me that news they told me that it was covered by my extended warranty. If I could dance, I would be doing so right this minute. The brakes were replaced in an adequate amount of time, and Brittany, who took care of me, as well as Mr. Charlie Walls, who is one of the owners , were not only kind and considerate, but they were professional and helpful, and I am thrilled all the way around. Thank you very much Plaza Ford for being there to make my life a little easier.”
“Mason and Dakota fit me right in last minute and did a great job both seem like they love there job and take pride in there service…. Thanks fellas💪🏼”
“We had a 2011 Subaru outback that we took into get new tires, which were done there wasn’t great communication, but we have had an ongoing problem with the vehicle for several years with not a good metallic noise it was making, and they found the problem and took care of it now the car runs like a dream so I am very grateful for that despite the lack of communication. We had taken it to several other automotive repair shops to get the metallic sound checked and nobody could figure it out. Firestone found it!”
“Ryan the manager was a great help and very convincing to get me the appropriate tires for my vehicle. It’s nice to see that some businesses hire quality professionals to lead their teams.”
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“I forgot her name but she greeted as I walked through the door. Very polite, professional and kind. She made sure my issue was taken care of as well as the mechanic that worked on my truck. Outstanding employees at that location.
Thank you.”