Quick Lane at Plaza Ford

Auto Repair, Auto Parts, Tire Dealers
Hours: Quick Lane at Plaza Ford provides both sales and automotive service. For service, customers report a fast and efficient experience for oil changes, with no appointment necessary on a first-come, first-served basis. The process is described as quick and straightforward, with transparent, upfront pricing that matches the quoted amount. The service staff is noted as being professional, kind, considerate, and helpful, with a casual and easy-going approach that is without pressure. One customer detailed a thorough diagnostic process where a serious brake issue and another leak were identified. While the repair cost was initially a shock, the team helped facilitate coverage through an extended warranty, leading to a very positive resolution. On the sales side, the experience is frequently described as pleasant, smooth, and straightforward. Sales staff are highlighted as being friendly, informative, and not pushy. They are commended for their honesty and integrity, readily admitting when they do not know an answer and quickly finding the correct information. Although additional protection packages are offered, the team is pleasant and accepts a customer's decline without issue. Multiple reviewers express high satisfaction, stating they will return for future vehicles and recommend the business.

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